In-Room Dining Coordinator Job at Four Seasons (Nashville)

In-Room Dining Coordinator

Four Seasons

Location:
United States of America , Nashville

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an individual who can delight guests by coordinating In-Room Dining experiences through a detailed and guest-focused perspective. Receiving guest requests and communicating directly with the team to deliver the best personal dining experience possible, acting on guest needs, both expressed and unspoken. Intuition and articulation will be essential in successfully mastering the role.

Job Responsibility:

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors

Requirements:

Prior experience of 1-2 year’s in Food & Beverage is preferred
Knowledge of internal systems is preferred
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
Attention to detail and accuracy
Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control

What we offer:

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Parttime

Work Type:

On-site work

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