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In Room Dining Coordinator

Greece, Vouliagmeni, Attiki · Job Posted January 15, 2026
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Job Description

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury, maintaining Four Seasons’ signature standards of hospitality. Ensure guests receive timely, accurate, and highly personalized in-room dining service, including special requests, private bar orders, and complementary amenities.

Job Responsibility

  • Take guest in-room dining orders and communicate special requests to the kitchen
  • Answer telephones courteously, provide menu guidance, and describe food and beverage selections vividly
  • Upsell additional products and services to maximize revenue
  • Coordinate delivery of guest orders and amenities with Room Service Servers, ensuring timely and accurate service
  • Record guest charges, gratuities, and maintain check accuracy
  • Maintain and file logs of amenity deliveries, special requests, and private bar services
  • Update guest profiles in Opera and maintain VIP or special request reports
  • Coordinate with Housekeeping and Banquets for simultaneous or special in-room deliveries
  • Use HotSOS to dispatch staff to guest rooms and residential floors efficiently
  • Prepare reports using Avero and assist with payroll reporting as required
  • Liaise with kitchen staff for extraordinary or off-menu requests
  • Accept and manage reservations for hotel food & beverage outlets using Open Table
  • Assist with phone coverage, administrative tasks, and general department support
  • Comply with all Four Seasons’ Category One and Two Work Rules and Standards of Conduct
  • Maintain high standards of hygiene, safety, and professionalism while on duty
  • Respond properly in any hotel emergency or safety situation

Requirements

  • High School Diploma or equivalent experience
  • Applicants must have European Passport or the legal right to work in Greece
  • Previous experience in in-room dining, food & beverage, or hospitality is an advantage
  • Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment
  • Fluency in English is essential
  • proficiency in Greek is an advantage
  • Food handling and sanitation certification is a plus

Nice to have

  • Previous experience in in-room dining, food & beverage, or hospitality
  • proficiency in Greek
  • Food handling and sanitation certification

What we offer

  • Competitive Salary and comprehensive Benefits Package
  • Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
  • Ticket Restaurant monthly allowance of €100
  • Complimentary Nights at Four Seasons Hotels & Resorts globally
  • Employee Recognition Program
  • Opportunities for Global Travel through Task Forces and Transfers
  • Access to Four Seasons global Training & Development programs

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