In Room Dining Coordinator Job at Four Seasons (Vouliagmeni, Attiki)

In Room Dining Coordinator

Four Seasons

Location:
Greece , Vouliagmeni, Attiki

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury, maintaining Four Seasons’ signature standards of hospitality. Ensure guests receive timely, accurate, and highly personalized in-room dining service, including special requests, private bar orders, and complementary amenities.

Job Responsibility:

Take guest in-room dining orders and communicate special requests to the kitchen
Answer telephones courteously, provide menu guidance, and describe food and beverage selections vividly
Upsell additional products and services to maximize revenue
Coordinate delivery of guest orders and amenities with Room Service Servers, ensuring timely and accurate service
Record guest charges, gratuities, and maintain check accuracy
Maintain and file logs of amenity deliveries, special requests, and private bar services
Update guest profiles in Opera and maintain VIP or special request reports
Coordinate with Housekeeping and Banquets for simultaneous or special in-room deliveries
Use HotSOS to dispatch staff to guest rooms and residential floors efficiently
Prepare reports using Avero and assist with payroll reporting as required
Liaise with kitchen staff for extraordinary or off-menu requests
Accept and manage reservations for hotel food & beverage outlets using Open Table
Assist with phone coverage, administrative tasks, and general department support
Comply with all Four Seasons’ Category One and Two Work Rules and Standards of Conduct
Maintain high standards of hygiene, safety, and professionalism while on duty
Respond properly in any hotel emergency or safety situation

Requirements:

High School Diploma or equivalent experience
Applicants must have European Passport or the legal right to work in Greece
Previous experience in in-room dining, food & beverage, or hospitality is an advantage
Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment
Fluency in English is essential
proficiency in Greek is an advantage
Food handling and sanitation certification is a plus

Nice to have:

Previous experience in in-room dining, food & beverage, or hospitality
proficiency in Greek
Food handling and sanitation certification

What we offer:

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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