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In-Room Dining Coordinator

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Pyramid Global Hospitality

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Location:
United States , Phoenix

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an In-Room Dining Coordinator, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a part-time position and you must have availability to work days, nights, weekends, and holidays. Work schedule will be Sunday - Thursday.

Job Responsibility:

  • Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
  • Up-sell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items
  • Take guest food and beverage orders and input orders in appropriate point-of-sale system
  • Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines

Requirements:

  • Must possess basic math skills
  • good telephone etiquette
  • good handwriting skills
  • work well under pressure
  • be detail oriented
  • possess the ability to multi-task
What we offer:
  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • Go Hilton travel benefits
  • Pyramid's travel benefits

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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