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As an In-Room Dining Coordinator, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a part-time position and you must have availability to work days, nights, weekends, and holidays. Work schedule will be Sunday - Thursday.
Job Responsibility:
Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
Up-sell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items
Take guest food and beverage orders and input orders in appropriate point-of-sale system
Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines