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In-Room Dining Coordinator

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Four Seasons

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Location:
United States of America , Boston

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Contract Type:
Not provided

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Salary:

31.22 USD / Hour

Job Description:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Food & Beverage team as a full time In Room Dining Coordinator!

Job Responsibility:

  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
  • describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
  • properly and accurately close guest checks
  • record guest charges and gratuities
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion

Requirements:

  • High School education or equivalent experience
  • Minimum 1-year food service or related work
  • Speaking, writing and reading English is required
  • Positive attitude and willing to learn is must
  • Ability to work, weekend, nights and holidays
What we offer:
  • FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
  • 401(k) Retirement Matching Plan
  • Ability to experience our hotels as a guest through the Employee Travel program
  • Highly competitive salaries and incentives
  • Educational assistance programs, as well as in-house training workshop for all employees
  • Complimentary Life insurance
  • Vacation & Paid Sick Time Off
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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