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This role takes guest in-room dining orders through answering the phone and chat app and communicates special requests to the kitchen using the hotel’s point-of-sales system. This position will coordinate delivery of orders by Room Service Servers in a timely manner according to Four Seasons Standards and will assist In Room Dining Server with set-up for service while maintaining a safe, sanitary work environment.
Job Responsibility:
Takes guest in-room dining orders through answering the phone and chat app
Communicates special requests to the kitchen using the hotel’s point-of-sales system
Coordinates delivery of orders by Room Service Servers in a timely manner according to Four Seasons Standards
Assists In Room Dining Server with set-up for service while maintaining a safe, sanitary work environment
Responsible for answering phones, taking guest orders via phone and chat app
Assists in setting up carts and guest amenities while communicating to staff, guests and kitchen as needed
Work harmoniously and professionally with co-workers and supervisors
Requirements:
Minimum of one year of food service or related work
Must have working knowledge of computers
Accurate and efficient communication via telephone and texting required
Exhibit excellent interpersonal and time management skills
Demonstrate strong organizational skills and possess the ability to work autonomously
Fluency in English is required
This job requires applicants to have current work authorization in the United States
What we offer:
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals
Be yourself and become a member of a work family that cares about you and invests in your development
Elevate your craft here and abroad
Employee engagement at all levels
where your thoughts and ideas are not only heard but actioned