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In Room Dining Coordinator

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Four Seasons

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Location:
United States of America , Westlake Village

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

19.92 USD / Hour
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Job Description:

Four Seasons Hotel Westlake Village is seeking an In Room Dining Coordinator to join our dynamic team. The ideal candidate is highly organized, able to multitask efficiently, and thrives in a fast-paced, upscale environment. This role plays a key part in delivering exceptional service by accurately taking and coordinating guest orders with professionalism and attention to detail.

Job Responsibility:

  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
  • describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
  • properly and accurately close guest checks
  • record guest charges and gratuities
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion

Requirements:

  • High school education or equivalent experience
  • Minimum of one year food service or related work experience
  • Ability to communicate professional and accurately via telephone
  • Open availability is required
  • Availability to work weekends and Holidays
  • Successful candidate must possess legal work authorization in the United States
What we offer:
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Parttime
Work Type:
On-site work
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