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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time Summer Seasonal In Room Dining Coordinator. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests.
Job Responsibility:
Ensure accurate order taking with full menu knowledge
Ensure all pick-up charts are aligned with the most recent menu
Communicate special requests and orders to the kitchen efficiently
Coordinate guest requests via HOTSoS with relevant departments
Effectively communicate with Private Bar attendants on any room requests
Generate Trace Reports off Opera the day before to ensure amenity sheet is ready for VIP arrivals
Ensure timely delivery of amenities with the servers
Print and update BEo/speed sheets for Pre-Orders & Small Events, Private Chef Experience, etc.
Organize pre-orders, amenities, beverage requests listed on the BEO
Prepare for small events
Update menus and ensure accuracy in IRIS system
Assist with special admin projects
Conduct monthly menu engineering reviews and updates on revenues and sales
Share and record all guest feedback
Help on the floor when necessary, with setting up of trolleys, food pick up and helping service team deliver orders
Requirements:
Prior experience in Food & Beverage
Great customer service and communication skills and a positive, outgoing personality
Ability to multi task
Strong command of the English language
Valid work authorization for Canada
What we offer:
Competitive wages
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events
Employee wellness initiatives
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs
Exclusive discount and travel programs with Four Seasons worldwide