In-Room Dining Coordinator Job at Four Seasons (Houston)

In-Room Dining Coordinator

We are looking for an individual who can delight guests by coordinating In-Room ...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior experience of 1-2 year’s in Food & Beverage is preferred
Knowledge of internal systems is preferred
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
Attention to detail and accuracy
Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available

Fulltime

In-Room Dining Coordinator

As an In-Room Dining Coordinator, you would be responsible for answering telepho...

Location

United States , Phoenix

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must possess basic math skills
good telephone etiquette
good handwriting skills
work well under pressure
be detail oriented
possess the ability to multi-task

Job Responsibility

Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
Up-sell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items
Take guest food and beverage orders and input orders in appropriate point-of-sale system
Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
Go Hilton travel benefits
Pyramid's travel benefits

Parttime

In-Room Dining Coordinator

The In-Room Dining Coordinator is responsible for the smooth operation of the Ro...

Location

Czechia , Praha

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2 years of Room Service experience
Minimum High School diploma
Strong communication skills, with the ability to speak/write in English fluently
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in a fast-paced environment that demands excellence

Job Responsibility

Answer telephone using courteous, efficient etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Describe the selection of Food & Beverage menu items to guests by offering interesting descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Ensure proper posting of amenities and private bar items

What we offer

Competitive remuneration
Excellent Training and Development opportunities
Discover the world with attractive employee rates at Four Seasons Hotels worldwide
Complimentary Employee Meals and laundry/dry cleaning
Employee benefit cafeteria system

Fulltime

In-Room Dining Coordinator

We are looking for an individual who can delight guests by coordinating In-Room ...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior experience of 1-2 year’s in Food & Beverage is preferred
Knowledge of internal systems is preferred
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
Attention to detail and accuracy
Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available

Parttime

In-Room Dining Coordinator

Looking for an exciting opportunity to join a world-class team and work in one o...

Location

United States of America , Boston

Salary:

31.22 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
Minimum 1-year food service or related work
Speaking, writing and reading English is required
Positive attitude and willing to learn is must
Ability to work, weekend, nights and holidays

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion

What we offer

FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Highly competitive salaries and incentives
Educational assistance programs, as well as in-house training workshop for all employees
Complimentary Life insurance
Vacation & Paid Sick Time Off
Complimentary Employee Meals

Fulltime

New

Night In-Room Dining Coordinator

As a Night In-Room Dining Coordinator, you will ensure a seamless and personaliz...

Location

Czechia , Prague

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

1–2 years of experience in a Food & Beverage role
Familiarity with POS systems such as Micros is an advantage
Excellent communication and interpersonal skills with a professional appearance
Strong command of English
additional languages are an advantage
Ability to work independently and efficiently during night shifts
Flexibility to work overnight shifts, weekends, and holidays

Job Responsibility

Take and coordinate in-room dining orders, ensuring accuracy and timely delivery
Maintain strong knowledge of the menu and beverages, offering recommendations to guests
Anticipate guest needs, respond promptly to requests, and ensure overall satisfaction
Accurately process orders and payments using Micros system
Deliver food and amenities to guest rooms while ensuring presentation and service standards
Maintain cleanliness of service areas and support minibar refresh and amenity delivery

What we offer

Competitive remuneration
Excellent Training and Development opportunities
Discover the world with attractive employee rates at Four Seasons Hotels worldwide
Complimentary Employee Meals and laundry/dry cleaning
Employee benefit cafeteria system

Fulltime

On Call - In-Room Dining Coordinator

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States , Philadelphia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Experience in a luxury hotel, food & beverage, or related environment (preferred)
Strong verbal and written communication skills, especially over the telephone
Ability to multi-task in a fast-paced, high-volume environment
Solid computer skills and familiarity with POS systems
Strong problem-solving skills with the ability to handle guest concerns effectively

Job Responsibility

Answer guest calls using professional, courteous telephone etiquette while accurately capturing all order details
Describe menu items with clear, engaging explanations of ingredients, preparation methods, and flavors
Enter and communicate orders (including special requests) to the kitchen using the POS system and verify accuracy
Coordinate timely delivery of in-room dining orders to ensure quality and guest satisfaction
Monitor guest needs, respond promptly to requests, and resolve concerns with urgency and care
Coordinate amenity deliveries from order placement through execution, ensuring accuracy and timeliness
Support minibar replenishment and related communication processes
Maintain accurate billing, including closing checks and recording charges and gratuities

What we offer

Competitive wages and a comprehensive benefits package
Complimentary employee meals
Uniform dry cleaning
Excellent training and development opportunities
Discounted Medical, Dental, and Vision coverage
Parking and SEPTA access
City Fitness membership

Parttime

In-Room Dining Night Server and Coordinator

This is a hybrid night role, working five nights per week typically split across...

Location

United Kingdom , London

Salary:

36500.00 GBP / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Food and Beverage, Room Service, or hospitality operations
Confidence communicating with guests and colleagues
Strong organisation skills and attention to detail
Ability to work independently and take ownership overnight
Calm, professional manner suited to night service
Comfort working with digital systems and mobile applications
Commitment to a night‑shift schedule
Right to Work in the UK

Job Responsibility

Receive and process guest orders via telephone and mobile app
Provide confident menu knowledge and answer guest queries clearly
Communicate orders accurately to kitchen and service teams
Coordinate special menus, events, and overnight requests
Ensure correct billing procedures and order tracking
Deliver food and beverages to guest rooms with professionalism and care
Set up and clear service in line with Four Seasons standards
Maintain discretion, calmness, and attention to detail overnight
Respond politely and efficiently to guest requests
Support cleanliness and organisation of service areas

What we offer

£36,500 annual package inclusive of base salary and service charge
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50 percent discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day

Fulltime

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In-Room Dining Coordinator

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