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Be the connecter and facilitator of collective power and deliver room service to guests in keeping with the standards of the operating procedure guidelines. Handle general enquiries, creating meaningful guest experiences that are tailored to the guest's requirements. Ensure the back of house area is adequately stocked and clean at all times. Assist with stocking mini bar items in guest rooms. Assist with serving food, alcoholic and non-alcoholic beverages to guests. Support the food and beverage team in general operational tasks. Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings.
Job Responsibility:
Be the connecter and facilitator of collective power and deliver room service to guests in keeping with the standards of the operating procedure guidelines
Handle general enquiries, creating meaningful guest experiences that are tailored to the guest's requirements
Ensure the back of house area is adequately stocked and clean at all times
Assist with stocking mini bar items in guest rooms
Assist with serving food, alcoholic and non-alcoholic beverages to guests
Support the food and beverage team in general operational tasks
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
Requirements:
An up-to-date RSA
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
What we offer:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness