In-Room Dining Attendant Job at Four Seasons (Sydney)

Outlet Manager for In-Room Dining (IRD) and All-Day Dining

Outlet Manager is responsible to overseeing the daily operations, inventory, sal...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school / Diploma degree or equivalent experience
A minimum of 5 years of experience in restaurants management or similar roles
Excellent verbal communication skills in both Arabic and English Languages
Financial Acumen
Attention to details
Ability to resolve issues and handle service recovery effectively
Strong interpersonal, communication, and motivational skills to lead diverse teams
Must be able to work all shifts including, AM's, PM's, weekends, and holidays

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control
Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed
Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience
Working closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price
Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience
Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement
Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide)
Many other perks provided by the company

Fulltime

New

Assistant In-Room Dining Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous leadership experience within a luxury hospitality or high-end Food & Beverage environment
Strong operational knowledge of Food & Beverage service, preferably within In-Room Dining
Demonstrated ability to lead, motivate, and develop high-performing teams
Excellent communication, organizational, and interpersonal skills
Strong attention to detail and a passion for delivering exceptional guest experiences
Ability to thrive in a dynamic environment while balancing operational priorities and business objectives
Excellent command of the English language

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline employees within the In-Room Dining operation to ensure Four Seasons cultural and service standards are consistently met
Supervise the daily operation of In-Room Dining, including Mini Bar operations and the coordination of special guest requests
Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while maximizing operational efficiency
Ensure exceptional service standards by maintaining quality, accuracy, presentation, and timely delivery of all In-Room Dining orders
Communicate effectively with employees and managers to ensure operational needs are met and attend regular operational meetings
Plan schedules and monitor employee performance while fostering a positive and collaborative team environment
Lead and motivate the team by promoting the Four Seasons Golden Rule
Build and maintain strong guest relationships by anticipating needs and creating memorable in-room dining experiences

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, and Laundry Services
Ticket Restaurant monthly allowance
Complimentary Nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

In-Room Dining Assistant Manager

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our ...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

1-2 years previous experience in a line, supervisory or assistant manager position in F&B
College degree, preferably specializing in hotel/restaurant management or equivalent experience required
Ability to operate computer equipment
Strong Interpersonal skills
Strong written and oral communication skills
Oral, written and reading proficiency in the English language
ServSafe certification and RSV permits required

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed

What we offer

A Rewarding Work Culture, with mentoring, training and development opportunities
Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department
Discounted parking near hotel

Fulltime

In-Room Dining Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or equivalent is required
Fluency in English is essential
Previous experience in a similar role, preferably within the hospitality industry, is an advantage

Job Responsibility

Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation
Plan schedules & ensure high employee performance
Supervise the In-Room Dining operation as well as the Private Bar activities and its respective employees inclusive of managers
Be creative when setting up guest room amenities
Ensure attractive presentations and non-obtrusive service are delivered within guest rooms, inclusive of age appropriate items readily available
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Observe physical condition of facilities and equipment in the guest rooms and make recommendations for corrections and improvements as needed. Inspect guest rooms for spot checks on private bar set ups and amenity deliveries as well as random quality checks to build guest loyalty in return

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally to experience our world-class hospitality firsthand
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Assistant Manager - In Room Dining

Entry level management position that is responsible for the daily operations in ...

Location

India , Kolkata

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

Job Responsibility

Ensures compliance with all Room Service polices, standards and procedures
Assists with the handling and service of all room service hospitality suites and group sales functions
Supervises daily shift operations
Helps to manage the delivery of amenity packages and VIP gifts
Ensures all employees have proper supplies, equipment and uniforms
Provides direction to Room Service employees to sell and service in-room dining
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
Sets a positive example for guest relations
Communicates performance expectations in accordance with job descriptions for each position
Provides feedback to individuals based on observation of service behaviors

Fulltime

In Room Dining Supervisor

Location

Japan , Osaka

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the Japanese and English language
Knowledge of food & beverage service, cost control, labor control and accounting
Previous experience in Room Service / In Room Dining is preferred
The ability to operate computer equipment and other food & beverage computer systems

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In Room Dining Manager

The In Room Dining Manager supports the management team in overseeing aspects of...

Location

United States of America , Vail

Salary:

85000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 3+ year previous experience in a food and beverage environment, in a luxury hotel setting preferred
Requires excellent leadership skills, and the ability to motivate and challenge a diverse team
Knowledge of food & beverage service and supervisory experience is preferred
Proficient in computer systems
This role has direct contact with guests and as such, good communication skills are a necessity
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Monitors phones, orders, deliveries and pickups to ensure guest satisfaction and employee support
Reviews and approves any comp or voids to ensure accuracy and ensures all glitches are posted accurately and timely

What we offer

Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals

Fulltime

In Room Dining - F&B Service Expert

Our jobs aren’t just about delivering food and beverages to guest rooms. We aim ...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel or upscale dining environment
Exceptional interpersonal and communication skills with the ability to interact effectively at all levels
Detail-oriented with a passion for delivering excellence in guest service
Knowledge of overall hotel operations is beneficial to understand your role in the wider guest experience

Job Responsibility

Delivering an exceptionally high standard of five-star luxury lifestyle service within the in-room dining operation
Ensuring timely and accurate delivery of orders, with attention to presentation and guest preferences
Maintaining cleanliness and organization of trays, trolleys, and pantry areas at all times and promoting this as best practice
Proactively learning menu items, seasonal offerings, and changes in service standards – you are encouraged to review menus off shift
Maintaining up-to-date knowledge of company Food & Beverage Safety Programs within your area of responsibility, as well as all local, state, and federal regulations
Reporting maintenance issues immediately to appropriate personnel (management or maintenance)
Strong product knowledge of food, beverages, and in-room dining procedures is essential
Attitude, grooming, body language, and tone must always be positive, professional, and on brand
Attendance at monthly departmental meetings and 1:1 sessions is essential to stay informed and aligned
Carrying out other duties as required by the In-Room Dining or F&B Management team

What we offer

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
Pension scheme participation
Life Assurance coverage
Annual Performance Review pay adjustments
Complimentary gym and spa access
Free meals while at work
Dry-cleaning service availability
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
50% discount at any of the St. Pancras outlets
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries

Fulltime

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In-Room Dining Attendant

Job Description

Job Responsibility

Requirements

What we offer

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