In-House Creative Agency Creative Operations Manager Job at Citi (Heredia)

Director, Creative Operations (360 Campaigns)

The Director, 360 Creative Operations, will lead and drive global campaigns from...

Location

United States , New York

Salary:

63.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

8+ years experience in project management for an in-house creative team or agency (must have beauty/luxe/fashion experience)
Bachelor’s Degree or equivalent
Prior experience working on digital and social creative, with exposure to web development and product management
Strong partner to creative and internal stakeholders
Proactive and positive approach, presents solutions and strives to solves problems
S/he is comfortable presenting creative work to senior leadership and running high level meetings
Has a flexible attitude and can work in ambiguous situations
Is used to being the point person for internal or external clients
Is a natural leader with excellent communication skills
Loves solving problems and managing conflicts

Job Responsibility

Lead end-to-end program management of campaign concepting for new and current products
Dictate process and documentation/evolution with the Executive Director, Creative Operations
Innovate creative concepts into clear sets of deliverables to be deployed to local markets
Oversee each phase of the internal and external approval process: including the approval of concepts, video storyboards, video outputs, pre and post-shoot 360 assets/layouts and regional variants
Manage interdisciplinary teams of designers and copywriters assigned to his/her projects
Keep projects on track through clear project plans in Wrike, Float, issue tracking and status reports
Assist Executive Director, Creative Operations with management of Operations team’s daily needs and issues
Communicate project issues and resolution to internal stakeholders
Lead or participate in various cross functional meetings, including Creative Reviews, Marketing Reviews, Legal Review, Resource Allocations
effectively set up the presentation of creative work, track status and circulate notes

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Head of Inhouse Agency

The Manager, In-House Agency is the operational backbone of our in-house agency ...

Location

Netherlands , Hilversum

Salary:

Not provided

Hunkemöller

Expiration Date

Until further notice

Requirements

10+ years experience in creative operations, in-house agency management, or a similar operational role, including team leadership experience
Demonstrated ability to build team culture, drive alignment, and motivate multidisciplinary teams to success
Strong understanding and experience implementing workflow tools, productivity systems, and operational frameworks across Creative, Design, Production, and Operations
Ability to translate business goals into operational strategy with clear, measurable outcomes
Highly organized, solutions-oriented, and comfortable balancing structure with flexibility
Strong communication skills and the ability to facilitate clear, productive, and diplomatic conversations
Open to new thinking, receptive to feedback, and able to explore fresh ideas without defensiveness or prematurely blocking possibilities
Excellent senior-level stakeholder management and the confidence to partner with board executives
A strong creative aesthetic aligned with Hunkemöller’s brand direction
Hybrid role based in Hilversum, Netherlands with minimum 3 days per week in the office (not a remote role)

Job Responsibility

Define and implement the operational vision for the in-house agency, ensuring high-volume delivery at consistently high quality
Lead the creation, alignment, and tracking of OKRs to unite all teams behind clear, measurable goals tied directly to our service and quality KPI’s
Proactively identify opportunities to improve efficiency, elevate quality, and increase cross-functional impact
Build and nurture a culture of trust, open communication, psychological safety, and camaraderie
Partner with team leads on performance management, development plans, training, feedback cycles and ensuring teams are equipped to meet delivery and quality expectations
Lead staffing strategies, organizational planning, recruitment and onboarding of new team members
Oversee day-to-day operations, ensuring seamless workflows, efficient resourcing, and clear processes that support high service levels
Drive adoption and optimization of workflow tools, systems and technology that enhance collaboration, reduce friction and on-time delivery
Maintain high production standards across creative output to protect brand standards
Oversee negotiations for talent and artist fees, review contracts and agreements to safeguard the best interests of the business

Fulltime

New

Creative Operations Manager

The Creative Operations Manager will contribute to this mission by bringing stru...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

3–6 years’ experience in creative project management, production or creative operations within an agency or in-house team
Strong understanding of integrated campaign delivery and workflows across brand, content, social and ecommerce - particularly paid media asset complexity and scaling requirements
Strong critical path creation and management skills
Strong budget management and financial reconciliation experience
Experience managing freelance creative resources and external contributors
Highly organised with exceptional attention to detail and follow-through
Calm under pressure
able to manage multiple complex projects simultaneously
Experience with project management and creative tools, namely Asana and Figma

Job Responsibility

Own end-to-end project management of campaigns, projects and content initiatives from briefing through to launch
Build and manage critical paths across cross functional teams including Creative, Brand Marketing, Product Management, Digital, Retail, Wholesale and external partners
Maintain clear, real-time visibility of campaign status across stakeholders and leadership
Run the team’s operating cadence (WIP, stand-ups, review gates, action/decision logs)
Working in partnership with the Brand Manager, define comprehensive, channel-specific asset requirements for each campaign and ensure accurate, on-time creative delivery against all agreed deliverables
Partner closely with the Digital team and Brand Manager to scope and manage complex asset requirements including multiple formats, cut-downs, versioning and localisation
Maintain complete oversight of asset production from briefing through to final supply
Ensure the team receives timely inputs from the business (product info, messaging, channel requirements, specs, approvals)
Structure reviews so feedback is consolidated, aligned and actionable
Own briefing templates, project tracking systems, intake processes and deliverables governance

What we offer

Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,200 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office

Fulltime

Project Manager, Plusnet (In-House Creative Agency)

This role offers an opportunity to be part of BT Group’s new in house agency ini...

Location

United Kingdom , London

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Strong experience in project management, traffic management, or production coordination within creative agencies or marketing teams
Proven track record of successfully delivering multiple projects on time and within budget
Experience using project management and workflow tools with a background coordinating resource across creative teams
Experience managing suppliers and production processes
Demonstrable ability to work in fast-paced environments with competing priorities

Job Responsibility

Manage the end-to-end delivery of assigned creative projects, ensuring they meet deadlines, budget, and quality requirements
Create and maintain detailed project plans, timelines, and schedules using agency workflow tools
Coordinate resources across creative, design, production, and account teams to ensure efficient project flow
Track project progress and proactively identify risks, dependencies, and potential delays
Work with the Principal Creative Operations Manager to allocate appropriate resources to projects based on skills, availability, and workload
Brief creative and production teams clearly on project requirements, timelines, and deliverables
Monitor team capacity and workload, coordinating schedules across multiple projects to optimise resource utilisation
Manage project finances end to end, ensuring accurate cost tracking, timely processing of POs and invoices, and proactive escalation of any budget risks
Keep projects on track by maintaining clear documentation, updating systems, and proactively communicating status, timelines, and issues to stakeholders
Ensure smooth, consistent project delivery by maintaining agency processes, improving workflows, and keeping all project documentation organized and up to standard

What we offer

Annual on target bonus 10% (based on both personal and company performance)
BT Pension scheme
minimum 5% employee contribution, BT contribution 10%
25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service
2 weeks carer’s leave
From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
Life Assurance (4 x life cover pay)
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans

Fulltime

Creative Project Manager

This CPM is the internal creative group engine, linking all functions, and manag...

Location

United States , Playa Vista

Salary:

50.00 - 60.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

3-6 years as a Creative Project Manager with an advertising agency or in-house creative group
Experience leading a high volume of projects across multiple digital social platforms (Facebook, TikTok, Instagram, Pinterest, etc.)
Strong understanding of social media trends, creative formats, and digital storytelling best practices
Experience with Workfront or similar PM software preferred

Job Responsibility

Partner with Creative Account Management on project intake ensuring that resources are appropriately assigned, and jobs are opened in Workfront
Ensure alignment across multiple Style Campaign teams and the social creative team for cohesion on concepts
Partner and work with Style Campaign Project Managers to align on shared reviews and milestones when applicable
Develop detailed project schedules, working with account, creative and production team members on input and alignment
Manage multiple concurrent digital projects such as video, static, carousel, story, and ensuring deadlines, specs, and quality standards are met
Keep project team updated on key milestones, timeline shifts, and changes in deliverables
Drive social-first campaign initiatives from ideation through delivery across digital platforms including Facebook, TikTok, Pinterest, Instagram, etc.
Provide detailed support for the creative team and be a “righthand” to the creative lead through the creative development process
Ensure project milestones and documents are updated in Workfront as projects progress through the agency
Lead internal status meetings and share status documents to ensure clarity of weekly milestones, meetings, and deliverables

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Paid Acquisition Manager

We’re looking for a Paid Acquisition Manager to lead our performance marketing e...

Location

France , Paris

Salary:

Not provided

HomeExchange

Expiration Date

Until further notice

Requirements

4+ years of experience in paid acquisition / performance marketing, ideally in a marketplace or subscription business
Deep hands-on expertise in Google Ads (Search, PMax, App), familiarity with Bing
Confident interpreting large-scale datasets, incrementality, blended KPIs, and attribution windows
Comfortable with technical topics: tracking, GTM, APIs, conversion schema, S2S, App tracking
Experience working with or managing agencies
You thrive in environments with structure and ambiguity, and know how to build processes when needed
Strong project owner mindset: organized, rigorous, able to prioritize with clarity
Excellent communication skills: able to align stakeholders and bring teams with you
Fluent in English and French

Job Responsibility

Own & internalize performance marketing: Take full ownership of Google Ads & Bing accounts (Search/ SEA, Display, PMax, App Campaigns)
Lead the migration from agency-managed operations to hybrid in-house managed operations, ensuring performance continuity
Build and maintain account structure, naming conventions, tracking integrity, and testing roadmap in collaboration with our agency
Define weekly and monthly action plans aligned with business goals
Manage budgets, pacing, forecasts, and performance reviews across all countries in collaboration with our agency
Lead cross-channel strategy & agency orchestration: Act as the operational point of contact for Meta/Pinterest/TikTok agency partners
Ensure strong processes: brief quality, creative testing cadence, reporting expectations, and accountability
Bridge the work of agencies and internal teams (Brand, Product, Analytics)
Build a data-driven, test-and-learn engine: Run structured experiments across channels, audiences, and messages
Own dashboards with the Analytics team (tracking reliability, attribution, and incrementality tests)

What we offer

A meaningful mission: making travel more human, more affordable and more sustainable
A product used by hundreds of thousands of families worldwide
A company that values ownership, empowerment, and collaboration
A chance to build the future of our acquisition engine from the inside

Fulltime

Vice President of Creative & Digital Operations

This is a high-impact leadership role overseeing STAT Marketing, Discovery Senio...

Location

United States , Bonita Springs

Salary:

Not provided

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Communications, or a related field
advanced degree preferred
12+ years of progressive leadership experience across creative, digital, and performance marketing disciplines
Proven experience running or leading an in-house agency or agency environment
Industry experience in senior living, healthcare, real estate, or other multi-location organizations strongly preferred
Demonstrated success driving measurable business growth through integrated creative and digital strategies
Extensive experience with performance marketing, demand generation, attribution, and ROI measurement
Hands-on experience with CRM, CMS, and marketing automation platforms (HubSpot or similar)
Strong strategic and operational planning skills with the ability to scale teams and workflows
Financial acumen including budget ownership, forecasting, P&L oversight, and revenue accountability

Job Responsibility

Lead STAT Marketing, Discovery Senior Living’s in-house creative and digital agency, setting vision, strategy, and execution standards
Partner closely with the SVP of Strategic Marketing to drive integrated creative and digital strategies that accelerate community lead generation, elevate brand presence and support sustainable business growth
Serve as the senior leader and primary point of accountability for creative, digital, and agency operations across the organization
Own end-to-end creative and digital strategy across web, content, email, social, paid media, and design
Ensure cohesive, compelling storytelling aligned with brand voice, business objectives, and community-level needs
Maintain deep knowledge of DSL markets, competitive positioning, and sales drivers to inform campaign strategy and creative direction
Ensure proprietary marketing programs are fully leveraged across all channels
Oversee lead generation and conversion performance across all digital and traditional channels
Drive conversion rate optimization through testing, insights, and data-driven decision-making
Partner with paid media team to optimize media spend, funnel performance, and ROI

What we offer

Comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms

Fulltime

Retail Program Manager

Creative X is a global agency that drives the creative vision for our brands and...

Location

United States , Los Angeles

Salary:

118000.00 - 170000.00 USD / Year

In-House Creative Agency Creative Operations Manager

Citi

Location:
Costa Rica , Heredia

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 26, 2025

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