CrawlJobs Logo

In-Home Services Coordinator

innovage.com Logo

InnovAge

Location Icon

Location:
United States , Sacramento

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

22.12 - 26.54 USD / Hour

Job Description:

The In-Home Services Coordinator ensures the proper delivery of services to active PACE In-Home Services Participants. Responsible for oversight and management of the In-Home Services schedule and any associated orders, Individualized Service Plans, and Care Plans. Accountability to compliance with contractual agreements and Participant care coverage.

Job Responsibility:

  • Serves as liaison between the client, family and/or caretaker(s) and InnovAge PACE In-Home Services
  • Informs clients of other services offered by InnovAge PACE that may be of use to them, as appropriate
  • Ensures that all schedules meet the Plan of Care (PoC, applicable Provider orders, and are staffed with the appropriate qualified personnel
  • Notifies clients/caregivers and employees of changes in schedule in a timely and courteous manner and documents all changes and notifications to clients regarding their schedule
  • Responsible for the coordination of agency services with the services of other community agencies or PACE services
  • Observes confidentiality and safeguards all client related information
  • Investigates, resolves and reports any problem related to client care and/or employee wellbeing to Manager
  • Responsible for immediately reporting to Manager any occurrences and/or complaints and collaboratively investigates and resolves the issue
  • Participates in the selection of workers to meet the standards for appropriate worker/client match
  • Performs routine and unscheduled supervisory visits to clients’ homes to ensure the services provided are meeting the needs of the client as assigned and delegated
  • Participate in daily stand-ups to relay pertinent information in relation to clients and staff
  • Participates in On-Call rotation
  • Maintains up-to-date and ongoing client schedules including daily and/or ongoing I.H.S PCW/C.N.A/LPN/RN visits, assessments, and supervisory visits
  • Completes, daily, verification of scheduled shifts and visits to confirm completion of all tasks by field employees
  • Maintains open lines of communication with the field, centers, and I.H.S leadership in regard to barriers, needs, and scheduling updates
  • Responsible for the maintenance and review of client records for compliance with Federal, State and local laws, accrediting Organization Standards and company policies and guidelines
  • Responsible for software implementation based on standardized process
  • Utilizes the system to provide information and reporting as assigned and needed for compliance and operations oversight
  • Ensures that field personnel are held accountable for their job performances and reports any concerns to management
  • Lead and develop caregiver skills and assists in performance management of PCW’s as requested
  • Presents In-Service training for field personnel in collaboration with Manager as requested and assigned
  • Responsible for Orientation of new PCW’s in collaboration with Manager, Education Department, and Human Resources
  • Performs PCW role as necessary
  • Schedules field staff to provide service for care recipients who are enrolled with InnovAge PACE
  • Schedules care staff in the most effective and efficient manner that minimizes the expense of staff mileage and travel/overtime
  • Notifies clients/caregivers and employees of changes in schedule in a timely and courteous manner and documents all changes and notifications to clients regarding their schedule across all applicable electronic health records (E.H.R)
  • Uses discretion with agency and client information at all times
  • Answers telephones and transfers appropriately
  • Accept intake/referral/inquiry calls as needed, providing positive company representation
  • Responsible for following company policies/procedures to ensure effective and efficient operations
  • Works collaboratively with other team members to obtain quality, census, and revenue goals
  • Responsible for completion of Standard Operating Procedures timely
  • Perform backup Manager duties as designated and assigned
  • Helps set the tone with field staff and colleagues to ensure morale, teamwork, and that the positive employment culture of the organization is maintained
  • Attends center-based meetings as needed and assigned to assist with morning meetings, IDT meetings, mini team meetings, client & family meetings, and other meetings as assigned
  • Effectively directs field staff as related to scheduling and logistics through motivation and positive reinforcement
  • Builds rapport and relationship with field staff and colleagues to allow successful day to day I.H.S Operations.

Requirements:

  • High School Diploma or GED
  • Requires state issued driver’s license, personal transportation, good driving record and auto insurance as required by law
  • 2 years’ in the areas of gerontology and/or medical/social services
  • 1 year scheduling or logistics management experience
  • 1 year in the health care profession
  • Current knowledge and awareness of the physical and emotional needs of seniors who are physically and/or mentally impaired and an understanding of the cares and concerns associated with the aging process
  • Current Heartsaver certifications are required within 8 weeks of hire. Acceptable vendor for certification is American Heart Association and/or Red Cross.
What we offer:
  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance and AD&D
  • supplemental life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for In-Home Services Coordinator

Home Care Service Coordinator

Helping Hands Home Care specializes in care and daily living assistance to an ar...
Location
Location
United States , Hermitage
Salary
Salary:
Not provided
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must complete the agency's employment process
  • Must be at least 18 years of age
  • 2 Years of Customer service experience required
  • Must exhibit mature, responsible behavior, and understand consumer confidentiality
  • Must be able to follow directions, and work as a team
  • Must have reliable transportation to, and from assignments
  • Human Resources (Recruiting) experience preferred
Job Responsibility
Job Responsibility
  • Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
  • Responsible for updates and compliance with state regulation changes
  • Responsible for answering calls that come into the office
  • Responsible for coordinating pre-employment requirements for new employees
  • Assist with interviews
  • Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
  • Ensure the compliance of employees with state regulations
  • Ensure adequate staff education and evaluations
  • Assist with referrals and inquiries of the programs the agency provides services for
  • Responsible for maintaining email account and correspondence
What we offer
What we offer
  • Medical, Dental and Vision Benefits
  • Continued Education
  • Monthly Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts
  • Fulltime
Read More
Arrow Right
New

In-Home Services Coordinator

The In-Home Services Coordinator ensures the proper delivery of services to acti...
Location
Location
United States , Denver
Salary
Salary:
20.67 - 24.81 USD / Hour
innovage.com Logo
InnovAge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • Requires state issued driver’s license, personal transportation, good driving record and auto insurance as required by law
  • 2 years’ in the areas of gerontology and/or medical/social services
  • 1 year scheduling or logistics management experience
  • 1 year in the health care profession
  • Current knowledge and awareness of the physical and emotional needs of seniors who are physically and/or mentally impaired and an understanding of the cares and concerns associated with the aging process
  • Current Heartsaver certifications are required within 8 weeks of hire. Acceptable vendor for certification is American Heart Association and/or Red Cross.
Job Responsibility
Job Responsibility
  • Serves as liaison between the client, family and/or caretaker(s) and InnovAge PACE In-Home Services
  • Informs clients of other services offered by InnovAge PACE that may be of use to them, as appropriate
  • Ensures that all schedules meet the Plan of Care (PoC, applicable Provider orders, and are staffed with the appropriate qualified personnel
  • Notifies clients/caregivers and employees of changes in schedule in a timely and courteous manner and documents all changes and notifications to clients regarding their schedule
  • Responsible for the coordination of agency services with the services of other community agencies or PACE services
  • Observes confidentiality and safeguards all client related information
  • Investigates, resolves and reports any problem related to client care and/or employee wellbeing to Manager
  • Responsible for immediately reporting to Manager any occurrences and/or complaints and collaboratively investigates and resolves the issue
  • Participates in the selection of workers to meet the standards for appropriate worker/client match
  • Performs routine and unscheduled supervisory visits to clients’ homes to ensure the services provided are meeting the needs of the client as assigned and delegated
What we offer
What we offer
  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance and AD&D
  • supplemental life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays
  • Fulltime
Read More
Arrow Right

Home Care Aide - Field Supervisor

Addus HomeCare has strived to keep clients in their homes, since 1979. We provid...
Location
Location
United States , Belleville
Salary
Salary:
18.75 USD / Hour
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be 18 years of age
  • Must be able to pass a criminal background check
  • Must have reliable transportation
  • if by car, a valid driver's license and proof of insurance is required
  • Nurturing and compassionate nature with the desire to care for others
  • Ability to work with limited supervision
  • Ability to follow written and verbal instructions
  • Good communication and interpersonal skills
  • Reliable, energetic, self-motivated and well-organized
Job Responsibility
Job Responsibility
  • Follow specific care plans for clients and report on completed tasks
  • Assist with personal care needs of the client (bathing, dressing, etc.)
  • Provide or assist in routine house cleaning, meal preparation, and laundry
  • Transport client to doctor's office, grocery store and other essential errands
  • Assist client with the self-administration of medications
  • Observe and report any changes in client's condition
  • Conduct Home Care Aide and client monitoring visits in the home to ensure compliance with client care plans on an intermittent or as-needed basis as assigned by Operations Manager
  • Conduct monthly audit calls for Family Care Givers
  • Perform in--home follow up on reported complaints or service issues as directed by service coordinator staff
  • Deliver and review Client Welcome Packets and conduct in-home visits with new clients as requested
What we offer
What we offer
  • Competitive pay
  • DAILY PAY available for select positions
  • Flexible schedule
  • Direct deposit
  • Travel reimbursement
  • Health insurance coverage including medical, prescription drug, dental, and vision benefits
  • Eligible to enroll in employer sponsored retirement plan after 6 months of service
  • Accrued paid time off (up to 75 hours per year based on tenure)
  • Paid holidays
  • Personal Protective Equipment (PPE) including gloves, face masks, hand sanitizer and anti-bacterial soap
Read More
Arrow Right

Case Manager

Springwell is seeking a Case Manager to join our interdisciplinary team! We offe...
Location
Location
United States , Waltham
Salary
Salary:
28.21 USD / Hour
candid.org Logo
Springwell, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree or higher
  • Applicants without a Bachelor's Degree may be considered if: The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services
  • OR The applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3 year period
  • Experience working with computers, entering data, and running reports
  • Applicant must have a reliable car, current driver's license, and safe driving record
Job Responsibility
Job Responsibility
  • Conduct comprehensive assessments of older adults to determine their needs and eligibility for in-home services
  • Conduct in-person home visits and document assessments into an electronic statewide database
  • Create care plans and coordinate services with a network of vendor agencies as part of an interdisciplinary team
  • Communicate and consult with family members, other Springwell staff, and community professionals
What we offer
What we offer
  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Fulltime
Read More
Arrow Right

Case Manager

Springwell is seeking a Case Manager to join our interdisciplinary team! We offe...
Location
Location
United States , Waltham
Salary
Salary:
28.21 USD / Hour
candid.org Logo
Springwell, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree or higher
  • Applicants without a Bachelor's Degree may be considered if: The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services
  • OR The applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3 year period
  • Experience working with computers, entering data, and running reports
  • Applicant must have a reliable car, current driver's license, and safe driving record
Job Responsibility
Job Responsibility
  • Conduct comprehensive assessments of older adults to determine their needs and eligibility for in-home services
  • Conduct in-person home visits and document assessments into an electronic statewide database
  • Create care plans and coordinate services with a network of vendor agencies as part of an interdisciplinary team
  • Communicate and consult with family members, other Springwell staff, and community professionals
What we offer
What we offer
  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Fulltime
Read More
Arrow Right

Pediatric Field Nurse

Pediatric Field Nurse position with Atrium Health Hospital at Home, providing in...
Location
Location
United States , Charlotte
Salary
Salary:
38.20 - 57.30 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of an accredited or approved program in Nursing
  • Registered Nurse license issued by the state in which the team member practices
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
  • Required to have a valid driver’s license issued by the Division of Motor Vehicles and acceptable vehicle operator record
  • Travel required within designated geographic area
  • Minimum of two-years of recent nursing experience in an acute bedside setting or emergency nursing
  • Proficiency in phlebotomy skills, IV insertion, and Midlines required
  • Proficient technology skills, use of electronic mail, electronic medical records systems, and remote patient monitoring equipment
  • Excellent communication (written and verbal), listening and interpersonal skills
  • Ability to work independently while in the patient’s home in collaboration with the virtual care team
Job Responsibility
Job Responsibility
  • Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions in the home and evaluate the effectiveness of the plan of care
  • Anticipates and recognizes significant changes in the patient’s condition, status, and need for care escalation that may be need in the in-home care setting
  • Actively coordinates the discharge plan utilizing an interdisciplinary approach
  • Provides ongoing in-home evaluation of patient, team, and unit outcomes
  • Demonstrates effective communication and promotes collaboration among healthcare team members virtually and in-person
  • Promotes a culture of safety through identifying threats to patient and in-home care team’s safety and intervening to prevent harm
  • Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines
  • Participates in quality/process improvement initiatives to improve the functions of the department and the in-home patient care experience
  • Participates in professional activities which contribute to personal professional development and the development of others
  • Must be able to demonstrate knowledge and skills necessary to provide in-home care appropriate to the age of the patients served
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right

Home Care Service Coordinator

Ready to Lead with Heart and Hustle? Join Addus HomeCare in Harrison AR! Are you...
Location
Location
United States , Harrison
Salary
Salary:
Not provided
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • At least 1 year of industry experience
  • Strong interpersonal, organizational, and communication skills
  • Tech-savvy with Microsoft Word, Excel, and scheduling software
  • Reliable transportation
Job Responsibility
Job Responsibility
  • Create and manage caregiver schedules with precision and care
  • Ensure uninterrupted service by coordinating coverage for client needs
  • Conduct monthly wellness calls and in-home visits
  • Be the go-to for client updates, service changes, and support
  • Supervise and motivate direct service employees
  • Maintain a professional, welcoming office environment
  • Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations
What we offer
What we offer
  • Competitive Medical, Dental & Vision Benefits
  • Monthly Bonus Opportunities
  • Daily Pay Option
  • Paid Time Off (PTO)
  • Retirement Planning
  • Life Insurance
  • Employee Discounts
  • Continued Education & Growth Opportunities
  • Fulltime
Read More
Arrow Right

Home Care Service Coordinator

This position is responsible for coordinating administrative, business and other...
Location
Location
United States , Altoona
Salary
Salary:
Not provided
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • At least 1 year of industry experience
  • Strong interpersonal, organizational, and communication skills
  • Tech-savvy with Microsoft Word, Excel, and scheduling software
  • Reliable transportation
Job Responsibility
Job Responsibility
  • Create and manage caregiver schedules with precision and care
  • Ensure uninterrupted service by coordinating coverage for client needs
  • Conduct monthly wellness calls and in-home visits
  • Be the go-to for client updates, service changes, and support
  • Supervise and motivate direct service employees
  • Maintain a professional, welcoming office environment
  • Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations
What we offer
What we offer
  • Competitive Medical, Dental & Vision Benefits
  • Monthly Bonus Opportunities
  • Daily Pay Option
  • Paid Time Off (PTO)
  • Retirement Planning
  • Life Insurance
  • Employee Discounts
  • Continued Education & Growth Opportunities
  • Fulltime
Read More
Arrow Right