CrawlJobs Logo

In-Field Customer Service Representative

invacarecareersapac.co.nz Logo

Invacare ANZ

Location Icon

Location:
New Zealand , Auckland

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Invacare is a proud supplier of mobility and medical equipment. Our In-Field Customer Service (Drivers/Equipment Installer) team are Invacare's front-line link to our Rentals customers. You will be an energetic, people person with a strong desire to help others.

Job Responsibility:

  • Ensure that our Invacare equipment is correctly delivered and installed into patients' homes
  • Uninstall and collect our equipment delivering it back to our base in Mount Wellington

Requirements:

  • The ability to cope well under pressure and to be patience
  • To be reliable and organised
  • To be willing to get Hep A & B vaccinations
  • Great physical fitness – this role can be physically demanding and involves heavy lifting
  • Exceptional customer service skills
  • To be able to pass a criminal conviction check and drug and alcohol testing
  • The ability to work as one team
  • Someone who has resilience, empathy, and compassion
  • You will also need to know your way around Auckland
What we offer:
  • Medical, Life and Disability insurance
  • 5% employer contributions to KiwiSaver (if eligible)
  • 3 paid and 3 unpaid volunteer days per annum
  • Wellness benefits
  • Company bonus scheme
  • Free Flu Vaccinations
  • Flexible Working
  • Employee Assistance Programme
  • Life & Health Insurance

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Invacare ANZ - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for In-Field Customer Service Representative

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....
Location
Location
United States , Dallas - Fort Worth; Austin; San Antonio
Salary
Salary:
70000.00 - 120000.00 USD / Year
formic.co Logo
Formic
Expiration Date
Until further notice
Requirements
Requirements
  • 3+ years of hands-on field service experience working on robotic or automation equipment
  • Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
  • Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
  • Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
  • Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
  • Comfortable with frequent local area travel (primarily greater Dallas-Fort Worth, Austin, San Antonio areas)
  • Comfortable with approx. 50% overnight travel (all US-based travel)
  • Clear communicator across email, phone, and on-site conversations—able to write effective service reports
Job Responsibility
Job Responsibility
  • Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
  • Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues in accordance with customer ASA (agreed service agreements)
  • Provide on-site production support and informal training to operators and technicians
  • Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
  • Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
  • Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
  • Monitor system performance remotely via Formic dashboards (e.g., Grafana)
  • Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
  • Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
  • Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions
What we offer
What we offer
  • Equity in Formic
  • 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....
Location
Location
United States , Madison
Salary
Salary:
70000.00 - 120000.00 USD / Year
formic.co Logo
Formic
Expiration Date
Until further notice
Requirements
Requirements
  • 3+ years of hands-on field service experience working on robotic or automation equipment
  • Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
  • Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
  • Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
  • Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
  • Comfortable with local area travel up to 80%
  • Overnight travel up to 50%
  • Clear communicator across email, phone, and on-site conversations—able to write effective service reports
Job Responsibility
Job Responsibility
  • Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
  • Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues
  • Provide on-site production support and informal training to operators and technicians
  • Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
  • Coordinate self, vendors, and partners for in-field support
  • Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
  • Monitor system performance remotely via Formic dashboards (e.g., Grafana)
  • Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
  • Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
  • Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions
What we offer
What we offer
  • Equity in Formic
  • 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....
Location
Location
United States , Chicago
Salary
Salary:
70000.00 - 120000.00 USD / Year
formic.co Logo
Formic
Expiration Date
Until further notice
Requirements
Requirements
  • 3+ years of hands-on field service experience working on robotic or automation equipment
  • Located in, or willing to relocate to, the Chicago, IL area and report to our Woodridge, IL office
  • Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
  • Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
  • Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
  • Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
  • Comfortable with local area travel up to 80%
  • Overnight travel up to 50%
  • Clear communicator across email, phone, and on-site conversations—able to write effective service reports
Job Responsibility
Job Responsibility
  • Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
  • Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues
  • Provide on-site production support and informal training to operators and technicians
  • Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
  • Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
  • Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
  • Monitor system performance remotely via Formic dashboards (e.g., Grafana)
  • Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
  • Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
  • Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions
What we offer
What we offer
  • Equity in Formic
  • 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Delivery Assessment Engineer

The Assessment Engineer plays a key role in supporting field readiness, infrastr...
Location
Location
United Kingdom , Irlam
Salary
Salary:
Not provided
freedomfibre.com Logo
Freedom Fibre
Expiration Date
Until further notice
Requirements
Requirements
  • Practical knowledge of telecoms infrastructure and deployment methods, including civils, poles, ducts, fibre routing and customer installs
  • Experience working in a field operations, survey, or service assurance capacity
  • Ability to assess and document complex installation scenarios and build constraints
  • Familiarity with ECC processes and experience producing costed infrastructure recommendations
  • Comfortable using GIS and job management tools to document, track, and plan field activity
  • Solid understanding of health and safety expectations in a field environment
  • Professional conduct with customers and property stakeholders during on-site issue resolution
  • Ability to work independently and manage a busy field-based workload efficiently
  • Good written and verbal communication, especially in producing survey summaries or issue reports
  • Full clean UK driving licence and availability to travel across operational areas
Job Responsibility
Job Responsibility
  • Lead complex surveys and infrastructure assessments to enable cost-effective and compliant deployment of new network assets, including poles, ducts, and overhead routes
  • Provide senior technical oversight during customer installations, validating engineering plans and resolving high-risk blockers to support successful delivery
  • Represent Freedom Fibre in joint site visits with third-party civils and build partners, offering expert judgement on feasibility, constructability, and safety planning
  • Take ownership of non-standard or escalated installations, executing in-field decisions where required to maintain build momentum and minimise delay
  • Oversee the resolution of field-based issues impacting live customer connections, acting as a technical escalation point within the team
  • Manage stakeholder interactions on-site, particularly in sensitive or high-impact locations, advising on solutions that meet engineering and customer standards
  • Scope and validate ECCs (Excess Construction Charges), ensuring high accuracy and completeness in support of the planning and commercial teams
  • Prove the fluidity of proposed overhead and underground routes by validating continuity, access, and constructability for planned connections and build. This includes planning for duct provision through test rods and ropes (TRR), verifying requirements, resolving line-of-sight (LOS) issues for overhead deployment, and locating and resolving network issues (faults)
  • Confirm that all planned infrastructure has the appropriate permissions and consents in place, including wayleave and permit-to-work (PTW) requirements, and progress relevant documentation to the appropriate department for resolution or approval
  • Collaborate with contractors, planners, and internal teams to ensure infrastructure proposals are deliverable, scalable, and meet field-readiness standards
What we offer
What we offer
  • 25 days paid vacation
  • Flexible working hours
  • Hybrid working
  • Regular social & team events
  • Fulltime
Read More
Arrow Right

Product Specialist Inflammation

As a field-based Product Specialist, you will establish long-term relationships ...
Location
Location
Belgium
Salary
Salary:
Not provided
it.alfasigma.com Logo
Alfasigma
Expiration Date
Until further notice
Requirements
Requirements
  • Preferably scientific/commercial profile who can think and act on a master/bachelor level
  • Minimum 3 years of experience in pharmaceutical hospital sales position
  • Knowledge of pharmaceutical, sales processes and procedures to act according to ethic and compliance rules
  • Understanding of the prescription processes for hospital drugs
  • You represent Alfasigma on the field, specialist in our product, you act according to Alfasigma’s values
  • Strong ability to understand market trends, financial data, customer needs, and assess new opportunities both quantitatively and qualitatively
  • Proficiency in speaking, comprehending, reading and writing French is required
  • Drive for self-development, the ability to collaborate and an action-oriented work ethic
  • Ability to think strategically & execute tactically
Job Responsibility
Job Responsibility
  • Demonstrate a high ability to interact with customers, delivering impactful communication in all environments to support the use of the right treatment at the right time for the right patient
  • Establish awareness and use of the product in target accounts
  • Apply account management approach, selling skills and clinical expertise to enhance our business and build support for our product
  • Fulfill customer requests for information and/or expertise by coordinating with the appropriate resources within the business or team
  • Achieve sales forecast within the assigned territory by establishing and executing account level plans
  • Work closely together with your in-field medical and all other cross-functional roles (eg. Sales marketing, medical, customer service) striving for the same objectives
  • Anticipate macro trends and shifts in the marketplace, which trigger customer strategy review and utilize this knowledge to help the shaping or reshaping of strategical and operational frames
  • Proactively seek to understand competitor activities, strategies, and programs and ensure that this competitive intelligence is shared broadly within the organization
  • Maintain transparent communication continuously and encourage healthy debates
What we offer
What we offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Comprehensive benefits
  • Extensive opportunities for professional growth and development
Read More
Arrow Right
New

Associate Director - FX Market Risk

The Market Risk London team is responsible for monitoring, analysing, and report...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
brewin.co.uk Logo
Brewin Dolphin
Expiration Date
February 06, 2026
Requirements
Requirements
  • Quantitative, Finance and/or Economics degree or similar/equivalent
  • Proven experience in a Trading Desk facing role
  • Significant attention to detail in a fast pace and high-pressure environment
  • Curiosity and high self-motivation with ability to work independently and collaboratively
  • Good team player with strong communication and interpersonal skills, interaction with other regions and teams is required
  • Strong verbal and written communication skills
  • Strong knowledge of Excel
  • Practical applications/use of Python and Bloomberg
  • The individual must always uphold the reputation of RBC and Group Risk Management
Job Responsibility
Job Responsibility
  • Monitor, analyse and report market risk exposures for the desk, including risk limits, material exposures and concentrations
  • Timely investigate and escalate key risks, exposure changes or risk limit breaches
  • Develop a strong understanding of the products and the associated risks, and drivers contributing to P&L and loss metrics (VaR and Stress)
  • Prepare risk analysis on emerging risks, limit extensions, annual limit reviews, product mandates or ad-hoc trading requests, provide constructive challenge to the Business
  • Follow market developments in relation to provide insights on emerging concerns or potential or realised impacts
  • Assess new business initiatives or requests, ensuring the risks are understood and highlighted appropriately
  • Collaborate with the Business, Quants, Technology, Enterprise Risk and other functions on new initiatives, projects or risk issues
  • Act as key contact for Market Risk on risk reporting, risk processes and risk management for the assigned desks
  • Drive medium and long-term projects and actively look for opportunities to improve the existing risk management and reporting infrastructure
What we offer
What we offer
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Fulltime
Read More
Arrow Right
New

Automation Solutions Architect, AI Accelerator Team

The Scaled Operations organization in Meta is responsible for delivering global ...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related technical experience
  • 12+ years of experience in systems architecture and solution design
  • 8+ years of experience in process analysis or business operations
  • Experience with AI/ML or automation projects, including end-to-end solution delivery
  • Expertise in API integration and automation frameworks
  • Experience developing technical documentation and communicating technical requirements
  • Demonstrated skills in program management, including managing complex projects and cross-functional deliverables
  • Experience supporting change management and managing stakeholder engagement
Job Responsibility
Job Responsibility
  • Analyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation
  • Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes
  • Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards
  • Manage complex projects, including requirements gathering, timeline management, and deliverable oversight
  • Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation
  • Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions
  • Communicate technical concepts and project status clearly to both technical and non-technical audiences
  • Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement
  • Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations
  • Manage contract worker or vendor relationships to support technical design development and implementation
Read More
Arrow Right
New

Junior Engineer Microsoft Sentinel

The Junior Security Engineer will support the operation and enhancement of secur...
Location
Location
Romania , Brasov
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Requirements
Requirements
  • Bachelor's degree in IT/ Finance / Business Administration, Project Management, or related fields
  • Minimum 1-3 years of experience in a similar role
  • Foundational understanding of SIEM concepts, security analytics, and incident response workflows
  • Basic familiarity with Microsoft Sentinel or comparable SIEM platforms
  • Introductory experience with KQL or willingness to learn and apply it regularly
  • Experience with Linux, Ansible, Terraform
  • General understanding of common security concepts such as logging, identity, endpoint security, and network fundamentals
  • Ability to analyze information methodically and communicate findings clearly
  • Preferred hands-on practice gained through internships, labs, home labs, or academic projects
  • Relevant certifications (e.g., SC-200, AZ-900, AZ-500, or equivalent introductory certifications)
Job Responsibility
Job Responsibility
  • Assist with the daily operation of Microsoft Sentinel, including monitoring data connectors, verifying log ingestion, and supporting health checks
  • Contribute to the creation and refinement of analytic rules, detection logic, dashboards, and workbooks
  • Develop and maintain KQL queries for reporting, basic threat hunting, and alert investigations
  • Support the creation and testing of SOAR playbooks to automate response workflows and routine tasks
  • Participate in incident triage by reviewing alerts, gathering relevant data, and escalating findings as needed
  • Document processes, investigation steps, detection logic, and playbook procedures in a consistent and organized manner
  • Assist in integrating new log sources into Sentinel, ensuring proper configuration and data validation
  • Work with senior engineers, SOC analysts, and IT teams to help ensure timely follow-up on investigations and remediation activities
  • Contribute to the continuous improvement of detections, alert quality, and visibility across cloud and on-premises environments
What we offer
What we offer
  • Smooth integration and a supportive mentor
  • Choose from Remote, Hybrid or Office work opportunities
  • Projects have different working hours to suit your needs
  • Sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance
  • Individual coaching sessions or joining our accredited Coaching School
  • Epic parties or themed events
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy