In-Business Training Lead, Citi

Citi

Location:
United States, Getzville ▼
Irving

Category:
Human Resources

Contract Type:
Employment contract

Salary:

115840.00 - 173760.00 USD / Year

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Job Description:

The ICM In-Business Training Lead is responsible for driving the strategy, oversight and execution of ICM's technical training curriculum. The training lead will engage closely with ICM's senior leadership team in assessing pillar-level and ICM-wide training needs and implementing thoughtful solutions.

Job Responsibility:

Develop and shape ICM's technical training strategy based on its responsibilities within the broader Wholesale Credit Risk Target Operating Model
Provide continuous monitoring and improvement of existing training programs including but not limited to new hire onboarding and wholesale credit related programming to ensure learning curve acceleration
Oversee the design, development, and delivery of all in-business technical training programs within ICM
Ensure training content is developed and maintained in alignment with Citi's Non-Hierarchy Documentation requirements and Global Training Standard
Undertake learning needs and gap analysis, including data gathering, research, and analysis of data
Research industry best practices on technical training development and delivery including best-in-class tools and applications
Develop and implement consistent methods and metrics to measure the effectiveness of training
Partner with peer teams within Citi to share best practices and lessons learned

Requirements:

10+ years of relevant experience (Credit Risk, Business Training, Learning & Development, and / or Talent Management)
Strong knowledge of financial services industry, specifically Wholesale Credit Risk
Strategic mindset that closely follows latest trends in own field and adapts them for application within own job and the business
In-depth analysis with interpretive thinking will be required
Applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
Consistently demonstrates clear and concise written and verbal communication
Excellent interpersonal, written and verbal communication skills and the ability to communicate and influence at all levels
Demonstrated ability to develop materials including presentations for senior leadership
Extremely high level of attention to detail
Demonstrated ability to interact and work with senior leaders across the organization
Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills including experience building presentations and dashboards for senior management
Ability to work as part of a team, with a high degree of collaboration with cross functional teams
Ability to influence broadly and think outside the box
Bachelor's/University degree, Master's degree preferred

Nice to have:

Strong working knowledge of Wholesale Credit Risk Policy and the Wholesale Credit Risk Target Operating Model
Master's degree

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 05, 2025

Expiration:
September 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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In-Business Training Lead