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In-Business Quality Assurance – Financial Institutions (Credit Risk)

India, Mumbai · Job Posted April 29, 2025

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Job Description

Institutional Credit Management’s objective is to provide an integrated credit underwriting, identification, measurement, management, monitoring, and reporting for wholesale credit businesses. The role supports WCR In-Business QA in delivering robust quality assurance, ensuring wholesale credit risk processes are effectively identified, measured, monitored, and controlled within Citi’s risk governance framework.

Job Responsibility

  • Support Regional Leads in implementation and ongoing delivery of a robust Quality Assurance function
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers
  • Support wholesale credit risk identification, measurement, monitoring, and control
  • Support execution of consistent and objective QAR assessments
  • Follow-up on corrective actions raised during QARs
  • Assist in preparation of Quality Assurance reports to WCR management
  • Interact with Underwriting and 1LOD functions to ensure adequate QA protocols
  • Support establishment of WCR In-Business QA policies, procedures, risk assessment, and controls
  • Stay abreast of relevant changes to rules/regulations and industry news
  • Support ICM Voice of the Employee initiatives

Requirements

  • Strong assurance experience, including 8-10 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
  • Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes
  • Understanding of policies and procedures with the ability to execute change seamlessly
  • Reasonable grasp of the markets and lending wholesale credit risk covered process
  • Strong background on core credit analysis for large corporate and finance industries
  • Ideally, credit officer or analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
  • High awareness and adherence to the control environment including Quality Assurance
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
  • BA/BSc or higher degree in Business (MBA), or any other related subject

Nice to have

  • Strategic orientation
  • Proven culture carrier
  • Ability to build relationships and exert influence
  • Solid organizational skills
  • Strong written and verbal communication skills

What we offer

  • Global benefits
  • Best-in-class benefits to live well and save well
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