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We are seeking a Vice President to join the In-Business QA team, focusing on Credit Processes with extended responsibilities across Wealth credit. This role also demands a forward-thinking approach to automation and digital enablement, leveraging tools like Python and data analytics to modernize QA practices.
Job Responsibility:
Support the Portfolio Lead and QA Head on the execution of Quality Assurance Reviews (QARs)
Assist in developing and implementing robust testing strategies, leveraging data analysis, automation, and AI technologies
Provide credible challenge to front-line credit execution teams and escalate material issues
Deliver high-quality review outputs, communicating findings to staff and senior stakeholders
Manage relationships with key stakeholders
Lead or support process automation and tooling efforts (e.g., Python, Alteryx, Excel VBA)
Ensure QAR findings and action plans are followed through to resolution
Contribute to the continuous improvement of QA frameworks, methodologies, and risk assessments across global regions
Mentor junior QA team members
Assist in other QARs across WCR In-Business QA as required
Support ICM Voice of the Employee (VOE) initiatives
Travel (less than 10%)
Requirements:
5-10 years of experience in wholesale credit risk, loan operations, internal audit, or quality assurance at a global financial institution
Deep understanding of wholesale and wealth credit processes, including credit execution, documentation, and collateral management
Proven ability to evaluate and communicate control gaps, process risks, and areas of enhancement
Familiarity with regulatory expectations and risk governance frameworks
Basic knowledge and experience on designing and implementing robust Quality Assurance framework
Proficient understanding of policies and procedures with the ability to execute change seamlessly
BA/BSc or higher degree in Business (MBA), or any other related subject
Training or certification in QA, credit risk, internal audit, or automation technologies is an advantage
Strong analytical and data interpretation abilities
Strong communication and stakeholder engagement skills—written, verbal, and presentation
Commitment to continuous improvement and innovation within the QA function
High integrity, control orientation, and ability to foster a culture of excellence and accountability
Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word)
experience with data visualization or analytics tools a plus
Nice to have:
Training or certification in QA, credit risk, internal audit, or automation technologies is an advantage
experience with data visualization or analytics tools a plus
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms
Flexible work arrangements
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities