Import Operator, Office Angels

Import Operator

Office Angels

Location:
United Kingdom, Sunbury-On-Thames

Category:
Logistics

Contract Type:
Not provided

Salary:

30000.00 - 37000.00 GBP / Year

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Job Description:

Are you an experienced Import Operator looking to join a dynamic and customer-focused logistics team? We're seeking a detail-oriented and proactive individual to manage air, ocean, and courier import operations, ensuring smooth and compliant shipment handling from start to finish.

Job Responsibility:

Customer Service Excellence: Build strong relationships with clients and overseas partners, process bookings, and respond to quote requests
System & Documentation Management: Use in-house systems (including Cargowise) to manage job files, customs entries, and shipment tracking
Customs Compliance: Ensure all shipments meet UK and international customs regulations, including correct use of CPCs, HS codes, and duty/VAT rates
Shipment Coordination: Oversee UK arrivals, arrange collections and deliveries, and ensure timely and accurate documentation
Operational Oversight: Monitor carrier performance, manage PO/orders, and escalate any delays or issues
Commercial Awareness: Apply carrier rates and Incoterms to maintain positive margins and accurate quotations
Invoicing & Financial Accuracy: Raise customer invoices with all relevant costs, manage credit limits, and resolve queries

Requirements:

Previous experience in import operations (air, sea, or courier)
Strong understanding of customs procedures and documentation
Proficiency in logistics systems (e.g., Cargowise, Destin8, CNS)
Excellent communication and organisational skills
Ability to work independently and manage multiple tasks

What we offer:

Supportive team environment with ongoing training
Opportunity to work with global partners and high-profile clients
Career development within a growing company

Additional Information:

Job Posted:
August 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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