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Client is seeking a Licensed Customs Broker / Import Manager to join its El Segundo team. This role is ideal for a seasoned professional ready to take ownership of import operations while providing leadership, compliance oversight, and client management.
Job Responsibility:
Lead and manage import brokerage operations across multiple accounts
Oversee full-cycle account management (A–Z), including FDA-regulated shipments
Coordinate cargo release with carriers, CBP, and other government agencies
Ensure compliance with all U.S. Customs and regulatory requirements
Track shipments, monitor ETAs, and manage cargo movement and delivery
Prepare and review import documentation, classifications, and CBP filings
Process and oversee ISF filings and confirm release status
Provide guidance on tariff classification and regulatory changes
Serve as senior point of contact for clients
maintain strong relationships
Identify process improvements and support operational efficiency
Mentor and support junior staff as needed
Requirements:
Licensed U.S. Customs Broker (required)
8+ years of U.S. customs brokerage experience
Prior experience in a lead or supervisory capacity preferred
Strong knowledge of import documentation (BOLs, invoices, HTS codes, etc.)
Experience with CargoWise (preferred)
Proficient in Microsoft Office
Strong leadership, organizational, and multitasking skills
Excellent communication and client service abilities
Sound judgment and decision-making skills
Nice to have:
Prior experience in a lead or supervisory capacity
Experience with CargoWise
What we offer:
medical, vision, dental, and life and disability insurance