Import / Export Account Manager

• be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly
• look after ocean import and export shipments from start to finish, with air freight where needed
• confidently work with overseas agents, carriers and suppliers to keep things moving efficiently
• handle pricing, invoicing and costs with care and attention to detail
• keep customers informed, especially when things change or need sorting
• choose the right services for each job, balancing service, cost and reliability
• spot opportunities to strengthen existing accounts as relationships grow
• manage your own workload while being part of a fun and supportive, close-knit team

• solid experience in ocean freight imports & exports (essential)
• air freight experience would be a huge plus
• comfortable maintaining customer relationships and key accounts
• excellent verbal and written communication, collaborating with people at all levels
• commercially savvy with previous pricing and invoicing experience
• highly organised, dependable and happy to roll your sleeves up as and when needed
• full, clean drivers licence for occasional client meetings

air freight experience

• 25 days hols + BH’s
• company pension scheme
• quarterly bonus
• annual dividends
• 1-day per week WFH
• your birthday off
• excellent staff benefits
• flexible working (after probationary period), in-keeping with the wider team