Import Customs Coordinator Job at Albini e Pitigliani Spa (Basildon)

Job Description

We are looking for an experienced Import Customs Coordinator to join our Customs team based at our Basildon office. The successful candidate will have previous experience of raising customs declarations using CDS and will possess a strong understanding of UK customs compliance requirements, import procedures and customs regulations. The role is responsible for supporting customs operations, ensuring the timely clearance of goods, maintaining compliance with HMRC requirements and providing excellent customer service to both internal and external stakeholders.

Job Responsibility

Assist the Customs Manager in supporting the Head of Customs Compliance and Managing Director's vision to drive business growth and profitability
Support the development and growth of Customs services through excellent customer service and operational performance
Complete Customs Import, Export and Cross Trade activities accurately and within required timescales, including all associated financial, legal and invoicing transactions
Correctly complete customs import and export declarations in line with HMRC regulations
Ensure all operational activities are completed accurately and on time
Report any amendments to customs declarations to the line management team immediately
Carry out ad-hoc and spot checks on customer entries and provide weekly reports
Maintain and utilise operational systems and customs platforms effectively at all times
Ensure Import Duties and VAT are correctly applied and invoiced in accordance with Company procedures
Maintain excellent customer and inter-departmental relationships, providing regular updates to the line management team
Follow up outstanding customer payments in conjunction with the Credit Control team
Maintain regular communication with Sales teams, reporting potential opportunities and handing over shipments as required
Ensure all quotations are communicated to the Sales team within 2 hours of receipt and accurately recorded on the system
Identify and implement efficiencies within customer workflows in conjunction with the line management team
Ensure all required reports are completed and submitted within agreed deadlines
Ensure all goods released under ALPI's deferment account have the appropriate approvals in place
Complete invoicing accurately within 48 hours of activity
Ensure insurance charges are applied correctly and escalate any insurance claims without delay
Provide holiday and sickness cover as required
Work in accordance with Company policies, procedures and standard operating procedures at all times
Comply with all Company Health & Safety policies and safe systems of work

Requirements

1-3 years' experience within Customs, Imports or Customs Compliance
Experience raising import declarations using the Customs Declaration Service (CDS)
Good understanding of UK customs regulations, procedures and compliance requirements
Knowledge of the UK Trade Tariff and commodity classifications
Experience identifying import licensing requirements, including SPS controls, CITES requirements and military or controlled goods
Experience of Postponed VAT Accounting (PVA)
Experience of HMRC amendments and duty reclaim processes
Working knowledge of customs formalities relating to UK and EU imports
Experience within road transport, logistics, freight forwarding or customs brokerage would be advantageous
Knowledge of transit procedures and ETSF operations would be advantageous
Proficient in Microsoft Office 365 applications, particularly Word and Excel
Excellent attention to detail and accuracy
Ability to prioritise and organise workload effectively
Strong communication and customer service skills
Ability to work independently and as part of a team
Flexible approach to working hours, including occasional weekend work where business volumes require

Nice to have

Experience within road transport, logistics, freight forwarding or customs brokerage
Knowledge of transit procedures and ETSF operations

What we offer

20 days' annual leave plus bank holidays
Loyalty holiday scheme, awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days
Milestone Day, an additional paid day off to celebrate a meaningful personal occasion of your choice
Enhanced pension contributions, increasing to a 9% employer contribution after 1 year's service
Free annual pension and investment review with our independent financial adviser
Death in Service benefit equivalent to 3 times your annual salary after 6 months' service
Private Medical Insurance after 1 year's service (subject to application and scheme eligibility)
Employee Assistance Programme (EAP) for you and eligible family members
Access to our employee discounts and benefits platform

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Import Customs Coordinator

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