Import Coordinator Job at Office Angels (Rochester)

Import Coordinator

Do you thrive in a dynamic work environment? If so, we have an exciting opportun...

Location

United Kingdom , Chatham

Salary:

30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven hands-on customs experience within an import or logistics environment
Strong knowledge of customs procedures, documentation, and HMRC compliance requirements
Exceptional communication and negotiation skills, enabling effective collaboration with internal and external stakeholders
Excellent attention to detail paired with strong organisational skills, ensuring accuracy and efficient workflow management
Proactive approach to problem‑solving, with the ability to anticipate challenges and implement effective solutions

Job Responsibility

Accurately and efficiently submit customs entries, ensuring full compliance with regulatory requirements
Review and maintain all import documentation, including commercial invoices, packing lists, phytosanitary certificates, and POAO certificates, ensuring accuracy and HMRC compliance
Liaise with hauliers, customs agents, suppliers, and internal teams to resolve delays, documentation issues, or compliance concerns
Track shipments proactively and provide timely progress updates to customers and hauliers
Act as a key point of contact for customer queries, delivering clear and timely status updates
Manage both personal and shared mailboxes, prioritising, tracking, and responding to enquiries efficiently
Maintain accurate internal trackers, updating them promptly to ensure all information remains current

What we offer

Bonus
20 days holiday + bank holiday
parking on site
pension scheme

Fulltime

Import Coordinator

Join a dynamic team in Farnborough as an Import Coordinator! You'll play a pivot...

Location

United Kingdom , Farnborough

Salary:

13.33 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in import/export operations or logistics is a plus
You have a keen eye for detail and take pride in delivering accurate work
You can manage multiple tasks and prioritise effectively in a busy environment
Your written and verbal communication skills are top-notch, allowing you to liaise seamlessly with clients and colleagues alike
Comfortable using logistics software and Excel to manage data

Job Responsibility

Work closely with suppliers and freight forwarders to manage the arrival of shipments
Ensure all import documentation is accurate and compliant with regulations
Monitor shipment statuses and provide timely updates to internal teams and clients
Address any issues that arise during the import process with a proactive and positive approach
Communicate effectively with stakeholders, providing exceptional service and support

What we offer

A fun and supportive environment who foster a culture of collaboration and positivity

Fulltime

Import Coordinator

Are you ready to embark on a new adventure in the world of logistics and transpo...

Location

United Kingdom , Farnborough

Salary:

13.33 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in import/export operations or logistics is a plus
You have a keen eye for detail and take pride in delivering accurate work
You can manage multiple tasks and prioritise effectively in a busy environment
Your written and verbal communication skills are top-notch, allowing you to liaise seamlessly with clients and colleagues alike
Comfortable using logistics software and Excel to manage data

Job Responsibility

Work closely with suppliers and freight forwarders to manage the arrival of shipments
Ensure all import documentation is accurate and compliant with regulations
Monitor shipment statuses and provide timely updates to internal teams and clients
Address any issues that arise during the import process with a proactive and positive approach
Communicate effectively with stakeholders, providing exceptional service and support

What we offer

A fun and supportive environment
Fostering a culture of collaboration and positivity

Fulltime

Import Coordinator

Join a dynamic team in Farnborough as an Import Coordinator! We're on the lookou...

Location

United Kingdom , Farnborough

Salary:

13.33 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in import/export operations or logistics
Attention to detail
Organisational skills
Communication skills
Tech-savvy

Job Responsibility

Coordinating shipments
Documentation mastery
Tracking and reporting
Problem-solving
Customer interaction

What we offer

Fun and supportive environment
Culture of collaboration and positivity

Fulltime

Ocean Import Coordinator

We are seeking an experienced Ocean Import Coordinator to manage the full lifecy...

Location

Canada , Laval

Salary:

60000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

July 06, 2026

Requirements

3–5 years of direct experience in ocean freight forwarding or international logistics
Advanced proficiency in freight management software (e.g., CargoWise, SAP, or Magaya) and Microsoft Excel
Deep understanding of Incoterms 2020, container types, and steamship line operations
Exceptional organizational skills and the ability to remain calm under the pressure of tight shipping windows
CIFFA (Canadian International Freight Forwarders Association) certification is considered a strong asset

Job Responsibility

Manage 'A to Z' ocean import files, including booking, tracking, and final delivery (drayage)
Review and process Ocean Bills of Lading, Manifests, and Arrival Notices
Ensure all ISF (Importer Security Filing) and customs pre-alerts are submitted on time
Negotiate spot rates with steamship lines and secure container space during peak seasons
Proactively manage port congestion issues, vessel delays, and equipment shortages to minimize demurrage and detention charges
Audit carrier invoices, prepare client billing, and calculate file profitability
Provide real-time tracking updates to clients and advise on Incoterms and optimal shipping routes

What we offer

Comprehensive health, dental, and vision care
Paid time off and flexible scheduling options
On-site parking

Fulltime

Customs Import Coordinator

As a Customs Import Specialist, you will be the gatekeeper of our international ...

Location

Canada , Montréal

Salary:

60000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

July 06, 2026

Requirements

Experience with ITM (Descartes) and/or document management systems
Strong knowledge of the customs clearance process, including Canadian regulations, classification and valuation rules
Computer proficiency: Office suite, including Excel
Analysis and problem solving: ability to evaluate methodologies, adapt the approach and deploy technical solutions in a variety of situations
Advanced client service skills, with the ability to build strong relationships, anticipate client needs, and deliver responsive, solution-oriented support
Advanced ability to analyze complex situations, anticipate challenges, and manage priorities independently
Assets: CCS, CTCS

Job Responsibility

Process and review files pending quality control to ensure compliance and accuracy
Maintain and update client databases to support efficient customs clearance
Monitor deadlines and ensure timely release of files
Respond to client inquiries and follow up on missing or incomplete information
Collaborate with internal departments to resolve operational issues
Support client onboarding and maintain accurate client profiles
Contribute to team development by training colleagues and identifying/correcting data errors

What we offer

Permanent, full time, Monday to Friday
Salary negotiable and competitive depending on experience
Flexible schedule and hybrid working schedule
Insurances and RSP package
Full training program
3 or 4 weeks vacation and 7 personal days
Company events, birthdays, 5@7s, team buildings

Fulltime

Nvocc Import Coordinator

We are looking for a dedicated NVOCC Import Coordinator to join our fantastic te...

Location

United Kingdom , Northampton

Salary:

26000.00 - 30000.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Proven experience from an administration and/or customer service environment is essential
Experience in logistics and/or freight forwarding is desirable
Excellent stakeholder management skills
Ability to prioritise and work under pressure
Attention to detail
Excellent communication skills (written and verbal)
Excellent customer service skills
Basic IT
Microsoft Office, in-house systems

Job Responsibility

Manage Import container movements on behalf of the clients
Work closely with Yusen origin offices to ensure consignments move correctly and on time
Provide transactional service supports such as customs clearance and haulage
Act as direct point of contact for clients, ensuring that all operational requirements and enquiries are concluded accurately and courteously
Communicate and escalate to team members and Management wherever necessary
Ensure total accuracy of all information and high standards of operational service are always met
Generate and maintain control sheets to fully track and audit all consignments accurately
Ensure maintenance of systems with accurate and real-time data
Provide ad-hoc freight quotations on request, using every opportunity to up-sell Yusen services
Monitor and control all cost and revenue at job-file level

What we offer

25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
Opportunity for Unpaid Leave
Up to 10 days international remote working*
Free Eye Test *
Employee Referral Scheme
Cycle to Work scheme
Critical Illness Cover
Health cash plan
Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
On Site Mental health First Aiders

Fulltime

Senior Import Coordinator

This position will be responsible for coordinating the Import function from rece...

Location

Australia

Salary:

Not provided

People Group

Expiration Date

Until further notice

Requirements

Minimum 2 – 3 years’ experience in a similar position
Senior Import Coordinator experience
Knowledge of customs and freight forwarding terminology
Current exposure to & use of CW1 - quoting & file management
Strong problem-solving skills
Confident in conflict resolution
Advanced negotiation and relationship skills
High level customer service skills
Positive and professional attitude
Proficient in the Microsoft Office suite

Job Responsibility

Liaising with customers and overseas offices to coordinate import enquiries and shipments
Registering import shipments in Carowise (CW1) and coordinating import clearance formalities with PFS Customs Broker
Coordinating AQIS inspections and formalities
Monitoring progress of customs and quarantine clearance via ICS and communicating the outcome to the customer
Coordinating deliveries of customs released freight to destination and de-hire containers to empty depots
Preparing & issuing RFQ's to internal & external customers
Completing billing process
timely and accurately coding of supplier's invoices and preparing files for handover to PFS Accounts as per contracted rate agreements
Deliver a very high level of customer service to all parties
Participating in general office tasks as required

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Import Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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