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Import Coordinator

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Office Angels

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Location:
United Kingdom , Rochester

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Do you thrive in a dynamic work environment? If so, we have an exciting opportunity for you! Our client is on the lookout for a dedicated Import Coordinator who can bring energy, efficiency, and expertise to our growing business. As an Import Coordinator, you will be the backbone of our importing process, ensuring everything runs smoothly and efficiently.

Job Responsibility:

  • Accurately and efficiently submit customs entries, ensuring full compliance with regulatory requirements
  • Review and maintain all import documentation, including commercial invoices, packing lists, phytosanitary certificates, and POAO certificates, ensuring accuracy and HMRC compliance
  • Liaise with hauliers, customs agents, suppliers, and internal teams to resolve delays, documentation issues, or compliance concerns
  • Track shipments proactively and provide timely progress updates to customers and hauliers
  • Act as a key point of contact for customer queries, delivering clear and timely status updates
  • Manage both personal and shared mailboxes, prioritising, tracking, and responding to enquiries efficiently
  • Maintain accurate internal trackers, updating them promptly to ensure all information remains current

Requirements:

  • Proven experience in import coordination or logistics, with a strong understanding of supply chain processes
  • Exceptional communication and negotiation skills, enabling effective collaboration with internal and external stakeholders
  • Excellent attention to detail paired with strong organisational skills, ensuring accuracy and efficient workflow management
  • Proactive approach to problem‑solving, with the ability to anticipate challenges and implement effective solutions
What we offer:
  • Bonus
  • 20 days holiday + bank holiday
  • parking on site
  • pension scheme

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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