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People Group Logo People Group · Logistics

Import Air Operator

Australia, Melbourne 75000.00 - 90000.00 AUD / Year · Job Posted March 21, 2026
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Job Description

This global freight forwarder isn’t just about moving goods—they’re all about moving boundaries. With a sharp eye for detail and a passion for problem-solving, they deliver more than shipments; they deliver confidence. Their team thrives on creating smooth, stress-free logistics experiences by combining smart technology, global expertise, and a hands-on approach. From the first mile to the final delivery, they’re committed to making international freight feel effortless, reliable, and always on point.

Job Responsibility

  • Handling end-to-end operations for key account clients and standard accounts
  • Providing the best solution for clients’ movement of freight to mirror their needs and negotiated rates
  • Working within the National Import Team in concordance with company policies and procedures and department SOPs and set KPIs
  • Providing the best solution to move the cargo for the clients
  • Checking Pre-Alert docs ensuring all required customs docs are received and correct
  • Process final and disbursement invoices once customs entry is complete, staying within KPI
  • Arranging deliveries for FCL/LCL/Airfreight consignments for allocated accounts, and “standard” accounts ensuring transport companies have relative paperwork and customs duty is paid before timeslot/delivery
  • Providing coverage for team members that are away
  • Troubleshooting issues, with agents /shippers/service providers and clients alike
  • Any other duties as directed by management

Requirements

  • Min 1-3 years experience in international Freight Forwarding including Import Air Operator
  • A great can-do attitude, superior communication and liaising skills coupled with relevant import air freight experience ideally within the international freight forwarding industry
  • Import Air Operator experience
  • Exposure to industry software and proven excel skills would also assist your application
  • CargoWise One knowledge and experience
  • Able to build relationships with clients
  • High attention to detail
  • Hard working attitude
  • A team player

What we offer

  • A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team
  • Your salary will be highly competitive, and you will be able to own the role at hand
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