This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Implementations and Onboarding Project Coordinator for CarePoint Blue Sky Neurosciences Inpatient is responsible for managing implementations and onboarding within the service line, including, but not limited to, new site implementations, add-on of new services at existing facilities, and new physician and APP onboarding. This position works closely with the other Project Coordinators at CarePoint Blue Sky Neurosciences Telemedicine to ensure clients’ needs are met and providers are prepared to deliver care via telemedicine.
Job Responsibility:
Documents all phases of service line implementations for both clients and other team members to reference
Sets up project calls with new facilities and health systems to ensure projects are moving forward
Provides project plans, timelines, and other project documentation as needed
Manages all phases of the onboarding process as it relates to access to hospital documentation systems and telemedicine devices, the understanding of protocols and workflows, and training on facility-specific resources
Collaborates closely with the Provider Support Coordinator, who manages the licensing and credentialing needs of the provider, and other support teams across the organization to learn about timeline changes and updates impacting provider readiness
Keeps organizational resources updated with current information related to the onboarding status of each physician/APP and prepares timely onboarding reports
Engages in process improvement by identifying gaps in process, workflow, and/or metrics and then implementing as needed
Keeps in constant and consistent communication with clients to ensure high client satisfaction with service
Works with both the Onboarding Coordinator and the Implementation Coordinator to execute responsibilities, as this position divides time between implementations and onboarding based upon the organization’s needs
Other duties as assigned
Requirements:
Bachelor’s degree required
1-3 years of project coordination experience preferred, particularly in health care settings
Ability to work effectively with teammates to ensure tasks are completed quickly and efficiently
Strong attention to detail and accurate quality of work
Ability to effectively communicate, present, and influence at all levels of the organization, including executive and C-level leadership
Experience in delivering client-focused solutions based on customer needs
Assertive and responsive in communication and follow-up
Highly effective listening skills
Ability to thrive in a high-volume, deadline-driven work environment
Proficiency in Google Workspace
What we offer:
Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement