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Are you ready to drive digital transformation in healthcare? We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact.
Job Responsibility:
Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup
Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation
Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions
Requirements:
Hands-on experience using EMIS Web and SystmOne
Previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co-ordinator, deployment co-ordinator, implementation analyst, or implementation consultant
Highly competent in delivering high-quality written communication
Confident presenting and interacting with NHS customers on Teams calls
Bachelor's degree in a related field
Nice to have:
Recognized certifications in project management, such as PRINCE2 or PMP
Additional training in digital health technologies or specific NHS systems