Implementation Specialist Job at Synapse

Implementation Specialist

Synapse - Manufacturing

Location:
United States , Plano

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Implementation Specialist, you will play a key role in deploying, configuring, and integrating software-centric transportation technology within the IT and operational environments of cities, counties, and state Departments of Transportation (DOTs). You will collaborate directly with agency IT, cybersecurity, and signal operations teams to ensure secure, reliable, and compliant deployments of the Synapse ITS intelligent transportation software platform.

Job Responsibility:

Engage in pre-deployment discovery and site surveys
Project manage the deployment, configuration, and integration of transportation technology solutions
Partner with city, county, and DOT IT departments and signal operations teams to understand infrastructure requirements and ensure compliance
Conduct system validation to confirm safe, secure, and reliable operations
Troubleshoot and resolve issues related to networking, connectivity, and system integration
Train and support agency IT and signal operations staff
Collaborate with internal engineering teams to adapt solutions
Document implementation processes

Requirements:

Bachelor’s degree in information technology, engineering, or related field
3-5 years of experience in IT infrastructure, networking, or systems integration (transportation or public-sector experience preferred)
Strong knowledge of networking protocols (SNMP, TCP/IP, DNS, DHCP, VPNs) and IT security practices
Familiarity with transportation technology (signal operations, detection systems, intelligent transportation systems, ATC/NTCIP standards) a plus
Experience with firewalls, access control, encryption, and vulnerability remediation
Hands-on experience with Windows/Linux environments, servers, switches, and routers
Excellent troubleshooting and root cause analysis skills
Strong communication skills to work effectively with city, county, and DOT stakeholders
Project coordination or public-sector implementation experience is a plus

Nice to have:

Familiarity with transportation technology (signal operations, detection systems, intelligent transportation systems, ATC/NTCIP standards)
Project coordination or public-sector implementation experience

Additional Information:

Job Posted:
March 13, 2026

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