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Komprise, Inc. Logo Komprise, Inc. · IT - Software Development

Implementation Specialist

India, Bengalaru · Job Posted July 04, 2026
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Job Description

We are looking for a seasoned Implementation Specialist to lead Komprise deployments across our enterprise customer base. This is a senior, hands-on role with real ownership: you will define how Komprise gets deployed at scale, serve as the technical authority on complex infrastructure challenges, and set the quality bar for the entire implementation team. You will own the deployment playbook from initial discovery through production handoff, build automation frameworks, and work cross-functionally with Sales, Support, Product, and Engineering to ensure customers realize value quickly.

Job Responsibility

  • Own and continuously evolve the end-to-end deployment methodology
  • Lead and mentor a team of Implementation Engineers
  • Serve as the senior escalation point for complex, high-stakes deployments
  • Define and track deployment KPIs
  • Partner with Sales and Customer Success leadership
  • Present deployment readiness reviews and post-implementation reports
  • Architect deployment plans for the most complex customer environments
  • Lead hands-on deployment of Komprise Directors, Observers, and Proxies
  • Troubleshoot and resolve the hardest deployment blockers
  • Validate deployment quality through structured testing
  • Build and maintain the deployment knowledge base
  • Develop and deliver training programs
  • Establish a structured handoff process between Sales Engineering, Implementation, and Technical Support
  • Drive continuous improvement through deployment retrospectives
  • Capture and relay field insights to Product Management and Engineering

Requirements

  • 8+ years of experience in implementation, professional services, solutions engineering, or deployment-focused roles with enterprise software or SaaS platforms
  • 2+ years of experience leading or mentoring technical teams in a deployment, professional services, or field engineering capacity
  • Deep expertise in enterprise storage: NAS (NetApp ONTAP, Dell EMC Isilon/PowerScale, VAST Data, Qumulo), object storage (S3-compatible), and cloud storage services (AWS S3, Azure Blob, GCP Cloud Storage)
  • Advanced Linux system administration and networking skills, including TCP/IP, DNS, VLAN, routing, firewall rules, and load balancers
  • Strong hands-on experience with NFS/SMB protocols, Windows Active Directory, LDAP, Kerberos authentication, and multi-domain permission models
  • Excellent project management skills with the ability to juggle multiple concurrent deployments, manage stakeholder expectations, and deliver on timelines
  • Executive-level communication skills
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience

Nice to have

  • Experience with VMware vSphere, Hyper-V, or other virtualization and hyperconverged platforms
  • Cloud certifications such as AWS Solutions Architect, Azure Administrator, or GCP Professional Cloud Architect
  • Prior experience in data migration at scale, data lifecycle management, or tiered storage optimization
  • Exposure to ITSM platforms (ServiceNow, Jira Service Management) and observability tools (Grafana, Datadog, Splunk)
  • Experience building or scaling a professional services or implementation practice from an early stage
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