Implementation Specialist Job at Disperse (Sarajevo)

Implementation Specialist

Disperse

Location:
Bosnia and Herzegovina , Sarajevo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Implementation Specialist, you will play a key role in ensuring the successful delivery and adoption of our products for our customers. You’ll work closely with all our operations teams from onboarding through post-implementation, translating the customer’s requirements into well-configured solutions that align with their business objectives. You will act as a central coordination point between all internal teams, ensuring smooth execution, clear communication, and timely delivery. Beyond implementation, you’ll help optimize processes, support long-term success, and continuously improve the customer experience by identifying opportunities for enhancement.

Job Responsibility:

Assess customer requirements and translate business needs into effective system configurations
Manage and support end-to-end implementation activities to ensure smooth and successful rollouts
Customize and configure solutions to align with customer workflows and project goals
Oversee implementation timelines and deliverables, coordinate tasks and deadlines for smooth, timely and successful execution, ensuring projects stay on track
Collaborate cross-functionally with internal teams to ensure alignment and high-quality execution
Prepare and distribute weekly updates delivery campaigns for customers
Monitor project progress and escalate risks or blockers when needed
Stay on top of user access and data protection practices for all our customers
Conduct regular project status checks between teams and perform thorough data quality checks
Stay up to date with product and process developments to continuously improve implementation quality and best practices

Requirements:

Experience in project implementation, project management, solution delivery, or a similar role
Strong project coordination and organizational skills, with the ability to manage multiple competing priorities
Excellent communication skills and a quality-focused mindset
Ability to collaborate effectively across technical and non-technical teams
Problem-solving approach with a focus on delivering practical, high-quality solutions
Willingness to continuously learn and stay informed about product and process updates and best practices

What we offer:

Competitive salary
Extra vacation days
Unique growth opportunities
Positive and supportive working environment
Open and transparent culture
Opportunity to transform your career path through being part of an exciting startup journey

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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