Implementation Specialist Job at DentalMonitoring (Lisbon)

Job Description

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeking talented individuals to join our team!

Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation

5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious
Self-starter with a strong can-do mindset
Strong team spirit and collaborative approach
Strong critical thinking skills with a focus on innovation
Excellent written communication and analytical skills
Excellent interpersonal and relationship-building skills
Ability to solve problems quickly and efficiently
Native Mandarin speaker with advanced verbal and written English proficiency

Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development because we understand that no one can know everything
We place significant importance on the quality of work-life balanc