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Implementation Specialist

India, Gurugram · Job Posted January 02, 2026
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Job Description

Realize your potential by joining the leading performance-driven advertising company! As an Implementation Specialist on the Publisher Services team in our Gurugram Office, you’ll play a vital role in delivering high-quality implementations of Taboola products on publisher websites across platforms like JavaScript, ReactJS, and APIs. You’ll help ensure seamless, timely product integrations that meet technical standards and support Taboola’s mission to deliver performance at scale. You’ll collaborate closely with business and technical teams to bring value to our publisher partners.

Job Responsibility

  • Deliver high quality implementations for the given region while understanding the customer’s requirement and meeting the SLA’s
  • Meeting individual KPI targets – CSAT, TTD & case closure target and maintaining Quality score as per defined target
  • Investigate Fraud Cases and aim for faster resolution and detection
  • Run basic bulks through SQL queries
  • Timely and proactive response to incoming customer support inquiries via email and support ticketing system
  • Seamless coordination within the team & with external stake-holders(AMs/Sales etc.)
  • Troubleshoot technical issues and escalate issues internally as needed

Requirements

  • 1+ years of professional experience in an enterprise software environment
  • 1+ years of hands-on experience with HTML, CSS, JavaScript, ReactJS, and Python
  • Experience with databases such as MySQL or Oracle
  • Strong ability to understand and implement web-based integrations
  • Ability to work closely with stakeholders and follow technical SLAs

Nice to have

  • Good communication skills verbal and written and extensive experience working with clients and partners
  • Strong problem-solving skills and the ability to think critically
  • Experience of working in a rapid global business growth environment will be a huge plus

What we offer

  • Well-being: Enjoy comprehensive benefits
  • Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired
  • Work with some of the biggest names: We work with some of the biggest names in the business

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