Implementation Specialist Job at Taboola (Gurugram)

Implementation Specialist

Taboola

Location:
India , Gurugram

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Realize your potential by joining the leading performance-driven advertising company! As an Implementation Specialist on the Publisher Services team in our Gurugram Office, you’ll play a vital role in delivering high-quality implementations of Taboola products on publisher websites across platforms like JavaScript, ReactJS, and APIs. You’ll help ensure seamless, timely product integrations that meet technical standards and support Taboola’s mission to deliver performance at scale. You’ll collaborate closely with business and technical teams to bring value to our publisher partners.

Job Responsibility:

Deliver high quality implementations for the given region while understanding the customer’s requirement and meeting the SLA’s
Meeting individual KPI targets – CSAT, TTD & case closure target and maintaining Quality score as per defined target
Investigate Fraud Cases and aim for faster resolution and detection
Run basic bulks through SQL queries
Timely and proactive response to incoming customer support inquiries via email and support ticketing system
Seamless coordination within the team & with external stake-holders(AMs/Sales etc.)
Troubleshoot technical issues and escalate issues internally as needed

Requirements:

1+ years of professional experience in an enterprise software environment
1+ years of hands-on experience with HTML, CSS, JavaScript, ReactJS, and Python
Experience with databases such as MySQL or Oracle
Strong ability to understand and implement web-based integrations
Ability to work closely with stakeholders and follow technical SLAs

Nice to have:

Good communication skills verbal and written and extensive experience working with clients and partners
Strong problem-solving skills and the ability to think critically
Experience of working in a rapid global business growth environment will be a huge plus

What we offer:

Well-being: Enjoy comprehensive benefits
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired
Work with some of the biggest names: We work with some of the biggest names in the business

Additional Information:

Job Posted:
January 02, 2026

Work Type:

Hybrid work

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