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Implementation Specialist

United Kingdom Employment contract · Job Posted May 30, 2026
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Job Description

Welcome to the Operations Development Team (Central Operations) – this is an exciting team at the heart of Boots UK's growth plans. The Implementation Specialist role covers both Retail & Pharmacy nationwide, across the full estate. The role provides business resilience and continuity (inc any training, coaching & changes landed within large projects and process changes to support cost saving projects to land on time).

Job Responsibility

  • Supporting Stores with delivery of Projects &Changes & be the main point of contact
  • Provide regular reports & feedback to key stakeholders
  • Support stores with readiness and T minus plans
  • Champion what is being delivered and be the role model of what good looks like
  • Ensure training and process are trained and adopted to ensure right first time execution

Requirements

  • Store Leadership experience (Store Manager or Assistant Manager Level)
  • Self-motivated to be able to work independently
  • Outstanding Time Management and organisational skills
  • Comfortable in delivering training and holding store to account
  • Competent in the use of Microsoft Systems
  • Knowledge of Store systems and Policy and Operations

What we offer

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
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