Implementation Specialist - RCM Billing Jobs

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Location:
United States, Orlando

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Implementation Specialist, RCM Billing you have direct responsibility for supporting the end-to-end implementation of Billing solutions for our Behavioral Health clients. This role ensures seamless onboarding of services and technology by collaborating with internal and external teams, coordinating project tasks, and supporting clients from project kick-off to go-live. Time management and strong organizational skills is critical to the success of this position.

Job Responsibility:

Project manage and serve as the primary point of contact for approximately 20-25 active billing implementation projects at one time
Review customer payer contracts and fee schedules for OSB customers. Discuss Payer Verifications, Eligibility & Benefits, and Enrollment & Credentialing services
Develop and manage implementation project plans and timelines
this includes tracking project progress and mitigating risks as needed
Host meetings with customers directing implementation project steps or providing software training on Tebra and Rethink billing modules
Document all aspects of implementation for internal tracking and oversight (account setup, audits, customer concerns, customer meeting follow-up, etc.)
Answer customer emails during implementation
Answer tickets/cases in the Self-Billing Support queue
Maintain compliance with HIPAA and all applicable regulations throughout the implementation process
Assist sales team with client demonstrations as needed

Requirements:

Bachelor’s degree in Healthcare Administration, Business, Marketing, or related field
3+ years of experience in healthcare revenue cycle management, implementation, or client services
Strong understanding of revenue cycle functions including registration, charge capture, coding, billing, AR collections, and denial management
Exceptional organization & time management skills
detail-oriented & independently managed individual
Ability to communicate effectively with both technical and non-technical stakeholders
Experience with Tebra is strongly preferred
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
Smartsheet, Salesforce or project management tools a plus

Nice to have:

Experience with Tebra is strongly preferred
Smartsheet, Salesforce or project management tools a plus

What we offer:

PTO and Vacation Days after a 90-day introductory period
Paid Holidays
Generous Health, Denial & Vision benefits package
401k + Matching

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Implementation Specialist - RCM Billing