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Implementation Project Manager

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KARL STORZ

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Location:
United States , St. Louis

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Contract Type:
Not provided

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Salary:

79500.00 - 103300.00 USD / Year

Job Description:

Are you passionate about delivering world-class customer experiences and driving complex technical projects to success? Join KARL STORZ as an Implementation Project Manager (aka Customer Success Manager, OR1) and take the lead in ensuring seamless Operating Room installations across your region. This is your chance to turn customers into raving fans while managing high-impact healthcare technology projects.

Job Responsibility:

  • Lead planning and execution of OR installation projects from start to finish
  • Ensure on-time, on-budget delivery with minimal service issues
  • Collaborate cross-functionally with Sales, Service, and Deployment teams
  • Deliver comprehensive customer training and ensure product utilization
  • Proactively gather and act on customer feedback to drive continuous improvement
  • Maintain KARL STORZ’s #1 ranking in customer satisfaction
  • Partner with Sales on proposals, estimates, and customer deliverables
  • Demonstrate technical expertise through low change orders and warranty service tickets
  • Stay sharp with ongoing training and certifications

Requirements:

  • Bachelor’s degree in Engineering, Construction, or related field — or 5+ years of relevant experience
  • 3–5 years in project delivery or consulting
  • 5–7 years in AV/IP technical roles
  • Strong project management skills in field-based environments
  • IT Project Management or Construction Project Management experience strongly desired
  • Proven ability to thrive in high-stress, fast-paced settings
  • Excellent communication, leadership, and organizational skills
  • Willingness to travel between 75% - 90% and work flexible hours

Nice to have:

  • Advanced AV/IT integration knowledge (cabling, terminations, control systems, etc.)
  • Experience in healthcare or medical device environments a plus
What we offer:
  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
  • 3 weeks vacation, 11 holidays plus paid sick time
  • Up to 8 weeks of 100% paid company parental leave
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • Tuition pre-imbursement up to $5,250 per year
  • Fitness reimbursement of up to $200 annually

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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