Implementation Project Manager Job at Intercom (Chicago)

Senior Project Manager, Salesforce Implementation

Are you ready to take the reins on high-impact projects that drive real business...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

February 18, 2026

Requirements

8-10+ years of hands-on experience as a Business Project Manager (non-IT focus)
5+ years of specialized experience within Cash Management product enhancement or project delivery
5+ years of functional project experience related to Salesforce (CRM) implementations or roadmaps
8+ years of proven experience in a heavily executive-facing Project Management role, demonstrating strong executive presence

Job Responsibility

Lead the full end-to-end delivery of complex, business-focused projects, specifically four key initiatives within the Cash Management Enhancements business case for large corporate clients
Drive the strategic development, articulation, and socialization of the ECRM/Salesforce Roadmap across Commercial Banking stakeholders
Act as the primary point of accountability, ensuring strict adherence to project governance, risk management frameworks, and internal controls
Masterfully manage stakeholder expectations, providing regular, concise status reporting and highly polished executive updates
Collaborate effectively with technology partners for implementation, while retaining clear business ownership and strategic direction for all initiatives
Leverage exceptional communication and influencing skills to manage ambiguity and align disparate teams towards a common strategic goal

What we offer

Executive Visibility: This position offers high-level exposure, working closely with executive stakeholders and teams within Capital Markets. Your accomplishments will be recognized at the highest levels
Strategic Impact: Manage mission-critical projects that directly enhance services for the client's largest corporate accounts
Future Opportunity: This initial 9-month contract has the distinct potential for extension or even conversion to a full-time employee (FTE) role. This is your chance to showcase your talent and secure a long-term future
Cutting-Edge Exposure: Gain invaluable experience developing and socializing the roadmap for a major Salesforce CRM implementation within a Commercial Banking context
Flexibility: Enjoy a flexible hybrid work model, requiring only two days per week onsite at the modern downtown office located in Toronto

Project Management Specialist - Project Manager

Are you a”Project Management Specialist - Project Manager” looking for a new opp...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

January 26, 2026

Requirements

Post-secondary education in Business Administration, Computer Science, or an equivalent combination of education and/or experience
Project Management Professional (PMP) certification
8-10 years of hands-on experience managing all aspects of IT projects in large project management and program management in Government jurisdictions and or large private sector organizations
Extensive experience in AI project implementation
Strong Proficiency in tools such as MS Project, JIRA, and MS Office
Good knowledge of municipal and interrelated government legislation, policies and procedures
Demonstrated expertise in scope and timeline management, budget and resource management, risk and issue management, and organizational change management
Proven ability in business transformation, critical path identification, and timely decision-making across complex, multi-stakeholder environments
Extensive experience with traditional and innovative project management processes, techniques, and tools across agile, waterfall, and iterative methods
Project excellence spanning Governance, Definition, Planning, Project Management & Control, Financials and Close-out

Job Responsibility

Ensure project technical deliverables arrive within agreed scope, quality, timelines, and cost using project management tools and methodologies
Lead and manage all stages of the project lifecycle
Lead and manage the development of detailed scope requirements, budgeting, resource management, planning and scheduling, monitoring, and reporting progress
managing and mitigating issues and risks
reviewing, preparing and executing change requests
Develop, manage and report on detailed project plans of varying levels of complexity that make major business transformations
Manage all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices
Lead teams of technical staff, client representatives, contractors, consultants, vendors, and other intra/interdivisional stakeholders to implement projects effectively
Lead, facilitate and contribute to the design, creation, development, and sustainment of corporate standards for Technology Services, including formalized project management methodology, change management, application development and migration
Lead, participate in or oversees the preparation of or prepares and/or supervises the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), ITAPP, Statement of Work (SOW), Memorandum of Understanding (MOU) and Service Level Agreements (SLA)

What we offer

You will have an opportunity to work with a leading employer in the local market
Potential for extension

!

ERP Implementation Project Manager

The ERP Implementation Project Manager will lead full-cycle ERP implementation p...

Location

India , Bangalore

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Business, Engineering, or a related field
PMP certification is required
An MBA or equivalent graduate degree is an asset
Minimum 10 years of experience in ERP project management or related roles
Demonstrated success in leading large-scale ERP implementations, preferably with Oracle JD Edwards (JDE)
Experience with Planview or similar project portfolio management tools
Familiarity with IT infrastructure, enterprise applications (e.g., CRM, HRIS, PLM), and cybersecurity is an asset
Experience in global manufacturing or engineering environments is preferred

Job Responsibility

Lead end-to-end ERP implementation projects—from planning through go-live and post-implementation support
Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders
Develop and manage detailed project plans, budgets, resource allocations, and risk mitigation strategies
Facilitate project meetings, provide status reporting, and maintain ongoing stakeholder communications
Guide cross-functional teams and business stakeholders in adopting ERP best practices and managing change effectively
Collaborate with internal teams, external vendors, and implementation partners to ensure timely and high-quality project delivery
Ensure compliance with data privacy, security, and regulatory standards (e.g., GDPR, SOX)
Promote continuous improvement in project delivery methodologies and tools, including Planview
Proactively escalate issues and risks, and recommend appropriate corrective actions

ERP Implementation Project Manager

Randstad Digital Switzerland is seeking an experienced ERP Delivery Project Mana...

Location

Switzerland , Geneva

Salary:

Not provided

Randstad

Expiration Date

February 28, 2026

Requirements

University degree with a specialization in project management, including expertise in quality tools (e.g., Root Cause Analysis)
7+ years of relevant experience in ERP projects, managing complex cross-divisional and regional projects
Exceptional presentation skills using PowerPoint and Power BI to present key information to management
Leadership skills to motivate stakeholders (internal and external), resolve conflicts, manage resistance to change, and be solution-oriented
Strong time and budget management skills to handle multiple projects simultaneously while maintaining high attention to detail and meeting deadlines
Strong team player with multi-cultural awareness
Excellent oral and written communication skills in English
Previous experience working on SAP projects will be expected for this position either in green or brown field implementations

Job Responsibility

Direct and coordinate project activities in alignment with ERP roadmaps, working closely with the ERP Tech Lead and the CS Transformation Lead
Validate project artifacts and deliverables in collaboration with the ERP Tech Lead and the CS Transformation Lead
Review work plans, iterations, or phases, and coordinate the recruitment of resources
Provide regular reporting and analysis for Steering Committee meetings
Review the risk register, and manage risk assessment and responses
Ensure all deliverables of the change management strategy (both Business and Technical) are in place
Collaborate with internal stakeholders and external service providers to ensure timely, on-budget, and accurate production and review of deliverables
Secure operational readiness management (internal: FAQs, training
external: awareness campaigns, videos, training)

What we offer

Competitive salary and benefits package
Be part of a leading digital solutions provider
Work on challenging and market-leading projects
Collaborate with a diverse and talented team
Enjoy a dynamic and supportive work environment

Software Implementation Project Manager

We are seeking a motivated and organized professional to manage the delivery of ...

Location

Ireland , Maidenhead

Salary:

60000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Experience managing software implementation projects independently
Proficiency in Microsoft Office tools and basic SQL knowledge
Strong communication, problem-solving, and organizational skills
Ability to manage multiple tasks and adapt to changing priorities
Comfortable working with clients and cross-functional teams
Willingness to travel from time to time

Job Responsibility

Lead software implementation projects using structured project management practices
Estimate project scope and timelines for small to medium engagements
Build strong relationships with clients and provide excellent customer service
Configure and test software modules to meet client requirements
Troubleshoot and resolve technical or functional issues during implementations
Collaborate with client and third-party IT teams on data integrations (e.g., API, file transfers)
Gain a solid understanding of the software’s architecture and infrastructure
Share project updates and risks with internal stakeholders
Mentor new team members and provide basic client training

What we offer

Pension
Health insurance
Employees will be receiving a quarterly stipend to spend
Employee Assistance programme – wellbeing
25 days holidays
Group Life assurance scheme
Long Term Disability Scheme

Fulltime

Strategic Implementation Project Manager

We're looking for a Strategic Implementation Project Manager to join this high-i...

Location

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

4+ years of experience managing complex, cross-functional projects
Proven success leading enterprise-scale projects with multiple workstreams and evolving requirements
Strong understanding of real estate, title, escrow, lender, or underwriting operations (or a willingness to learn quickly)
Excellent organizational and planning skills, with a demonstrated ability to coordinate complex projects and keep stakeholders aligned
Strong communication skills, with the ability to synthesize complexity into clarity for customers and internal teams
A proactive, solutions-oriented mindset

Job Responsibility

Drive project delivery: Own project plans across all workstreams, coordinating schedules, milestones, and success metrics from kick-off through go-live
Partner with leadership: Work hand-in-hand with the Strategic Implementation Principal to translate strategy into execution
Manage relationships: Serve as a key customer-facing point of contact, leading project meetings, sharing status updates, and ensuring alignment across all stakeholders
Orchestrate complexity: Coordinate delivery across multiple internal teams
Participate directly: In addition to project management responsibilities, engage directly in portions of the implementation as assigned by the Principal
Adapt and evolve: Manage bespoke, high-visibility projects where scope, structure, and ownership shift based on client needs

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Commercial Implementation Project Manager

Our client, a leader in the medical device industry, is seeking a Commercial Imp...

Location

United States , Lake Forest

Salary:

90.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

5+ years of project management experience, ideally within technology or marketing system implementations
PMP or similar project management certification required
Proven ability to interpret commercial requirements and translate effectively between business and IT stakeholders
Experience collaborating with external agencies and cross-functional project management teams
Highly organized, structured, and detail-oriented, with a demonstrated ability to work independently and manage multiple priorities
Strong communication skills, with the ability to facilitate alignment and accountability across diverse teams

Job Responsibility

Serve as the primary project manager for the Salesforce Marketing Cloud implementation, replacing a legacy system
Coordinate tasks, timelines, and communication across internal teams (Marketing Operations, IT) and the external agency, including agency project managers and implementation teams
Manage internal project tracking, ensuring task alignment, action items, and progress updates are clearly documented and communicated
Maintain and update the project schedule, track dependencies, identify and manage risks, and ensure all project documentation is current
Ensure internal business deadlines are aligned with IT and agency technical milestones, proactively addressing any gaps or misalignments
Translate technical language into business-friendly terms and vice versa to facilitate clear understanding among all stakeholders
Support cross-functional clarity and accountability, driving effective collaboration and ensuring all parties are aligned on project goals and deliverables

What we offer

competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs
401k plan that includes a company match and is fully vested after you become eligible
paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching