Implementation Manager

This role requires a unique blend of SaaS startup expertise, customer relationship skills, product intuition, and technical acumen to support application configuration and customer implementation in our high-growth customer landscape. As an Implementation Manager, you will own the end-to-end delivery of our physical security SaaS platform, serving as the quarterback who transforms customer requirements into successful production deployments. You'll operate at the intersection of customer security operations and our technology stack, leading implementations from kickoff through go-live while navigating the complexities of enterprise security environments—edge devices, network infrastructure, virtualization, and cloud services. This role demands someone who is composed under pressure, can troubleshoot across the technical stack, and possesses the organizational prowess to manage multiple concurrent enterprise deployments.