Implementation Manager, SMB Job at Qualia (Austin)

SMB Sales Manager

In this role, you'll take complete control of hiring, training, and developing a...

Location

United States , San Jose, CA

Salary:

126500.00 - 228300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
4-7 years Verifiable new customer acquisition sales experience within a commissioned environment (Required)
Less than 2 years People management responsibilities (Preferred)
Less than 2 years Telecommunications / technical sales (Preferred)
Strong coaching skills (Required)
Presentations Talent to confidently make presentations to large groups as well as one on one (Required)
Business Sales A proven track record of high yield business sales success (Required)
Well-honed negotiation skills (Required)
Recruiting Familiarity with basic HR/Recruiting processes in order to attract and retain top sales talent (Required)

Job Responsibility

Increase market share and achieve and exceed performance targets related to subscribers, revenue, churn and CPGA
Meet or exceed overall sales quota for your assigned region
Implement key operational initiatives in the field while maintaining high ethical and procedural standards
Coordinate and run frequent sales meetings
Interview, hire, train, and develop a staff of successful Account Executives
Conduct ongoing mentoring/coaching in the field
Also responsible for other duties/projects as assigned by business management as needed

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

SMB Growth Manager

We seek a Growth Manager to join our team as we continue to serve as a key partn...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

1-3 years experience in a sales, renewals, or customer success role is required
Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
Experience with cloud-based / SaaS business process solution offerings
Proven expertise working with decision-makers and key stakeholders in client environments
History of working with customers using a consultative approach and ideally managing a book of business including renewals
Understanding of legal terms in SaaS contracts
Ability to effectively negotiate in challenging and collaborative sales engagements
Ability to excel in a high-energy, results driven sales culture
Team player who will work within the company to continue improving organization processes
Excellent communication and listening skills

Job Responsibility

Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
Achieve monthly revenue targets for renewals and upsell / cross-sell
Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support
Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully
Understand Qualia's suite of digital real estate products and leverage that knowledge to benefit our customers
Prepare go-to-market strategies for SMB Accounts
Develop & execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia's products and services
Align with both internal and external product teams to implement Qualia's products
Partner closely with Customer Success Managers to reduce churn risk, identify upsell opportunities, and de-escalate customer issues

What we offer

comprehensive health plans
a 401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
a variety of internal virtual events

Fulltime

Account Manager, Small Medium Business, APEC

The Account Manager, Small Medium Business, APEC reports to the VP, Sales & Dist...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
Excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM application
Proven experience in sales, account management, customer support or business development—preferably in hospitality or travel tech
Strong communication and presentation skills
ability to influence across functions and geographies
Familiarity with SMB dynamics and B2B sales cycles
Experience with Salesforce, Empower Sales, or similar CRM platforms is a plus
Ability to work independently and collaboratively in a fast-paced, matrixed environment
Passion for innovation and customer-centric solutions

Job Responsibility

Build and maintain business relationships with key SMB buyers to maximize market share
Support Marriott properties with account activation
Facilitate SMB Program implementation services to support the global SMB strategy
Participate with cross-functional team initiatives with business partners from Data Strategy & Reporting, Sales Analytics, Reporting, iT contractors, data vendors, and Sales Support
Champion the SMB Program across markets, acting as a subject matter expert and internal advocate
Identify, pitch and convert qualified SMBs into active accounts
Monitor performance and optimize account engagement
Onboard new accounts to ensure seamless activation
Develop and deliver compelling presentations and demos to prospective SMBs
Develop and refine sales collateral, talking points and assets aligned with the Program's evolving strategy

What we offer

Equal opportunity employer
Values and celebrates unique backgrounds of associates
Rich blend of culture, talent, and experiences
Non-discrimination policy
Global opportunities for associates to grow and succeed

Fulltime

Account Manager

The Account Manager, Small Medium Business, APEC/EMEA/CALA, reports to the VP, S...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM applications
fluent in English written and spoken

Job Responsibility

Champions the SMB Program across markets, acting as a subject matter expert and internal advocate
identifies, pitches and converts qualified SMBs into active accounts
monitors performance and optimizes account engagement
onboards new accounts to ensure seamless activation
develops and delivers compelling presentations and demos to prospective SMBs, tailoring messaging to local market needs
develops and refines sales collateral, talking points and assets aligned with the Program’s evolving strategy
supports and develops targeted campaigns to drive awareness and revenue
partners with continent marketing teams to ensure messaging consistency and leverages promotional opportunities
serves as a liaison between continent stakeholders, property teams and global sales operations
provides customer and market feedback to SMB Program Director to support further Program development and strategic adaptations

What we offer

equal opportunity employer
access to opportunity
fosters an environment where the unique backgrounds of associates are valued and celebrated

Fulltime

SMB Account Executive

The SMB Account Executive is a crucial, high-velocity role dedicated to scaling ...

Location

United States , New York

Salary:

110000.00 - 150000.00 USD / Year

Findigs

Expiration Date

Until further notice

Requirements

2+ years of proven experience in an outbound, quota-carrying sales role, including at least one year in a closing role
A solutions-oriented and consultative approach to sales that prioritizes diagnosing the customer's core challenge before proposing a path forward
A track record of holding yourself accountable to a disciplined sales process and consistently exceeding ambitious revenue targets
Ingenuity in contract negotiation and deal structuring, especially when introducing new and disruptive use cases to the market
Extensive experience building meaningful customer relationships and negotiating with clarity and respect
The drive to sell innovative and disruptive products, building trust quickly and leveraging multiple use cases to accelerate and compress your deal cycles

Job Responsibility

Secure new customers by selling directly to property management executives and leaders
Partner closely with a dedicated lead-generating Sales Development Representative to strategically fill and qualify your pipeline
Collaborate with our post-sales Implementation and Customer Success teams to ensure every closed deal successfully transitions for long-term success and maximizes the value of Findigs
Expertly navigate a high-volume pipeline of opportunities simultaneously, working through a rapid 1-3 month sales cycle on average
Work cohesively with the Findigs Product team to escalate prospect requests, challenge the status quo, and expand our platform's use cases
Partner with internal technical teams to accurately position integrations and technical requirements with prospects
Track all customer details and maintain vigilant Salesforce hygiene to effectively forecast predictable revenue

What we offer

Competitive OTE + Pre-IPO equity
Unlimited Paid Time Off (PTO) policy
All-company holidays
Health benefits
401(k) matching up to 4%
Monthly gym stipend
Lunch provided every day

Fulltime

SMB Account Executive

SMB Account Executives manage a territory that includes target accounts and an e...

Location

United Kingdom

Salary:

Not provided

1Password

Expiration Date

Until further notice

Requirements

2+ years of SaaS sales experience, preferably in security with a focus on SMB accounts OR a top performing BDR with outbound experience and ready to step up
Experience owning a geographical territory or country within EMEA
Proven track record of meeting or exceeding sales quotas and KPIs
Solid sales skills in prospecting, pipeline building, strategic account planning, solution-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management
Self-motivated, driven, and able to work independently in a remote setting
Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Commitment to be outstanding in your field and desire to develop in weekly 1:1s

Job Responsibility

Own and grow designated geographical region or country within EMEA
Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, and effective pipeline development inline with sales methodology
Implement sales strategies to meet or exceed targets, including territory segmentation, pipeline development, and discovery
Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts
Attend industry events, trade shows, and conferences
Stay informed on cybersecurity trends and developments, particularly in Identity and Access Management
Collaborate with internal teams to develop tailored client solutions
Implement solution-driven selling strategies aligned with client goals
Confidently present to executives, articulate the value proposition, and utilize effective negotiation skills

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off
Wellness Coach membership
Comprehensive health coverage
Company equity for full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account and family discount

Fulltime

Account Executive, SMB

As an SMB Account Executive at 1Password, you will manage a territory including ...

Location

United States; Canada

Salary:

66000.00 - 90000.00 CAD; USD / Year

1Password

Expiration Date

Until further notice

Requirements

2+ years of SaaS sales experience, with a preference for experience in the security space
Strong track record of meeting or exceeding sales quotas and KPIs
Experience up-selling & cross-selling to both new customers and across your book of business
Proficiency in strategic account planning, territory management, and value-based selling
Strong business acumen, communication & presentation skills to C-Suite
Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target
Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management
Self-motivated, driven, and able to work independently in a remote setting
Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach

Job Responsibility

Develop a strong sales pipeline through proactive prospecting, cold calling, and networking
Drive sales growth by achieving or exceeding sales targets and KPIs
Upsell and expand accounts, particularly Extended Access Management to Enterprise Password Manager Customers
Collaborate with SDRs, Solutions, Onboarding and Customer Success Managers
Engage in multi-threaded relationships within client organizations
Implement value-based selling strategies aligned with client needs
Confidently present to C-suite executives
Utilize strong negotiation skills to drive mutually beneficial outcomes

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account with family discount

Fulltime

Customer Success Manager, SMB

This role requires a seasoned Customer Success Manager to grow our relationships...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

Significant experience in SMB and strategic account management or direct sales
Experience owning, delighting, and growing top accounts
Ability to drive revenue from top accounts through a consultative, relationship-driven sales approach
Good listener who can understand customer needs and communicate Qualia's value proposition
Ambitious, enthusiastic, tenacious, and a top-performer with a track record of consistently exceeding quota
Experience with Salesforce preferred
Ability to get into the weeds and solve problems independently
Strong team player, but still a self-starter
Thrives in a multi-tasking environment and can adjust priorities on-the-fly
Technically fluent

Job Responsibility

Develop our SMB accounts into our highest value customers who are strong advocates and promoters of our software
Quarterback complex software implementations for top accounts
Work closely with our onboarding team to develop strong relationships from the beginning and post-graduation
Help design processes, structures, and tools to effectively scale account management best practices
Provide day-to-day guidance and support to managed accounts
Massively expanding customer value by working closely with customer sales teams
Collaborate with the Product team to improve the experience for Qualia users on products sold

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Implementation Manager, SMB

Qualia

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Implementation Manager, SMB

SMB Sales Manager

SMB Growth Manager

Account Manager, Small Medium Business, APEC

Account Manager

SMB Account Executive

SMB Account Executive

Account Executive, SMB

Customer Success Manager, SMB

Implementation Manager, SMB

Qualia

Location:United States , Austin

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 19, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Implementation Manager, SMB

SMB Sales Manager

SMB Growth Manager

Account Manager, Small Medium Business, APEC

Account Manager

SMB Account Executive

SMB Account Executive

Account Executive, SMB

Customer Success Manager, SMB

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 19, 2026