This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As an Implementation Manager, Healthcare at CLEAR, you’ll be on the front lines ensuring our healthcare partners go live successfully, adopt our products effectively, and deliver measurable value to their patients and providers. You’ll own the full implementation journey - from kickoff through launch - and serve as the connective tissue between our healthcare partners and CLEAR’s customer success, solution engineering, and operations teams.
Job Responsibility:
Own and execute healthcare client implementations end-to-end, ensuring on-time, compliant and high-quality launches
Accelerate time to value by coordinating technical and operational requirements for integrations, workflow alignment and compliance approvals
Coordinate cross-functional teams (Customer Success, Product, Operations, Engineering, Legal) to ensure smooth and timely launches
Serve as the accountable lead across internal and external stakeholders to ensure technical requirements are met and tested at key milestones
Train and enable client teams, ensuring they can operationalize and scale CLEAR’s solutions with minimal friction
Meet and exceed success metrics for each implementation, monitor performance, and resolve issues to guarantee impact
Capture and share best practices to enable repeatable, scalable implementations
Requirements:
5+ years of implementation, onboarding, or program management experience, ideally in healthcare, SaaS, or enterprise tech
Experience working with Epic
Hands-on experience with EHRs, healthcare systems, compliance, and patient experience
Strong ability to manage complex projects with multiple internal and external stakeholders
Proven track record of delivering successful implementations on time and at scale
Excellent communication, problem-solving, and relationship management skills, with a bias for action
What we offer:
Comprehensive healthcare plans
Family-building benefits (fertility and adoption/surrogacy support)
Flexible time off
Annual wellness stipend
Free OneMedical memberships for you and your dependents
CLEAR Plus membership
401(k) retirement plan with employer match
Catered lunches every day
Fully stocked kitchens
Stipends and reimbursement programs for well-being and learning & development