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Implementation Manager, Healthcare

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Clear

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Location:
United States , New York

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Contract Type:
Not provided

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Salary:

120000.00 - 150000.00 USD / Year

Job Description:

As an Implementation Manager, Healthcare at CLEAR, you’ll be on the front lines ensuring our healthcare partners go live successfully, adopt our products effectively, and deliver measurable value to their patients and providers. You’ll own the full implementation journey - from kickoff through launch - and serve as the connective tissue between our healthcare partners and CLEAR’s customer success, solution engineering, and operations teams.

Job Responsibility:

  • Own and execute healthcare client implementations end-to-end, ensuring on-time, compliant and high-quality launches
  • Accelerate time to value by coordinating technical and operational requirements for integrations, workflow alignment and compliance approvals
  • Coordinate cross-functional teams (Customer Success, Product, Operations, Engineering, Legal) to ensure smooth and timely launches
  • Serve as the accountable lead across internal and external stakeholders to ensure technical requirements are met and tested at key milestones
  • Train and enable client teams, ensuring they can operationalize and scale CLEAR’s solutions with minimal friction
  • Meet and exceed success metrics for each implementation, monitor performance, and resolve issues to guarantee impact
  • Capture and share best practices to enable repeatable, scalable implementations

Requirements:

  • 5+ years of implementation, onboarding, or program management experience, ideally in healthcare, SaaS, or enterprise tech
  • Experience working with Epic
  • Hands-on experience with EHRs, healthcare systems, compliance, and patient experience
  • Strong ability to manage complex projects with multiple internal and external stakeholders
  • Proven track record of delivering successful implementations on time and at scale
  • Excellent communication, problem-solving, and relationship management skills, with a bias for action
What we offer:
  • Comprehensive healthcare plans
  • Family-building benefits (fertility and adoption/surrogacy support)
  • Flexible time off
  • Annual wellness stipend
  • Free OneMedical memberships for you and your dependents
  • CLEAR Plus membership
  • 401(k) retirement plan with employer match
  • Catered lunches every day
  • Fully stocked kitchens
  • Stipends and reimbursement programs for well-being and learning & development

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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