Implementation Manager, Enterprise Job at Qualia (Austin)

Implementation Manager - Enterprise & Commercial Accounts

As an Implementation Manager - Enterprise & Commercial Accounts at Abridge, you ...

Location

United States , New York City; Pittsburgh

Salary:

127800.00 - 166000.00 USD / Year

Abridge

Expiration Date

Until further notice

Requirements

Have a track record of driving successful healthcare technology implementation projects from initiation to completion
Excel at communication and can synthesize information in a concise way
Are extremely organized and detail oriented
Can work with speed and are results driven
Build strong relationships with various stakeholders at our partner sites
Have the ability to smell smoke and escalate early, with proposed solutions
Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action
Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies
Experience implementing electronic record systems and leading through build and testing phases
This role requires up to 20% travel

Job Responsibility

Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments
Own the creation, coordination, and execution of project plans
Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization
Identify and manage project risks and issues, and develop contingency plans
Communicate project progress and issues to internal and external stakeholders
Develop and execute against comprehensive testing plans with our most strategic partners
Collaborate with support and operational management to identify and implement areas for process and tool improvements
Participate in the creation of repeatable processes

What we offer

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage
Generous HSA Contribution
Paid Parental Leave
Family Forming Benefits
401(k) Matching
Personal Device Allowance
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
Mental Health Support

Fulltime

Customer Implementation Manager - Enterprise

As a Professional Services Manager II at Axon Enterprise, you will be a key play...

Location

United States , Boston

Salary:

75525.00 - 120840.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

BS/BA or equivalent knowledge and experience
Extensive experience in project management, including coordination and resource tracking
Experience implementing and/or leading an Axon body-worn camera program
Understanding of software and hardware implementation, particularly in SaaS environments
Proficiency in Smartsheets or similar project management tools
In-depth knowledge of Axon products and digital evidence management systems is preferred
Experience working with corporate, retail, and security-based organizations
Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
Ability to work independently and take ownership of projects while effectively collaborating across various teams
Willingness to travel throughout North America, with potential for international travel

Job Responsibility

Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Customer Implementation Manager - Enterprise

As a Professional Services Manager at Axon Enterprise, you will be a key player ...

Location

United States , Atlanta

Salary:

75525.00 - 120840.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

BS/BA or equivalent knowledge and experience
Extensive experience in project management, including coordination and resource tracking
Experience implementing and/or leading an Axon body-worn camera program
Understanding of software and hardware implementation, particularly in SaaS environments
Proficiency in Smartsheets or similar project management tools
In-depth knowledge of Axon products and digital evidence management systems is preferred
Experience working with corporate, retail, and security-based organizations
Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
Ability to work independently and take ownership of projects while effectively collaborating across various teams
Willingness to travel throughout North America, with potential for international travel

Job Responsibility

Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Enterprise Implementation Manager

PermitFlow is an applied AI company serving the nation’s builders, tackling one ...

Location

United States , New York City

Salary:

160000.00 - 210000.00 USD / Year

PermitFlow

Expiration Date

Until further notice

Requirements

5+ years of experience leading customer onboarding, implementation, or customer success for B2B SaaS enterprise or strategic accounts
Proven ownership of complex implementations, managing multiple stakeholders, cross-functional dependencies, and customer-facing timelines from kickoff to launch
Demonstrated ability to drive adoption and time-to-value, including leading live trainings, enablement sessions, and post-launch readiness reviews
Strong project management and communication skills, evidenced by successfully running executive-facing meetings, maintaining clear project plans, and resolving risks or blockers proactively
Experience operating in regulated or operationally complex environments, with the ability to translate customer workflows and compliance requirements into actionable implementation plans

Job Responsibility

Own enterprise onboarding end to end for strategic PermitFlow accounts - from post-sale handoff through successful launch and transition to Customer Success
Lead complex, multi-stakeholder implementations by scoping customer outcomes, building project plans, managing timelines, and ensuring launch readiness
Serve as the primary point of contact for enterprise customers during onboarding, proactively managing communication, expectations, and risk
Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to align priorities and execute onboarding requirements
Translate customer workflows and requirements (including permitting, compliance, and operational needs) into clear, actionable implementation plans
Drive product adoption and early value realization through tailored training, enablement, and best-practice guidance
Measure onboarding success using defined metrics (e.g., engagement, time-to-value, launch readiness) and share insights with internal stakeholders
Build, refine, and document scalable enterprise onboarding processes, playbooks, and best practices

What we offer

Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
In-Office Lunch & Dinner Provided

Fulltime

Implementation Program Manager - Enterprise

Axon is a global leader in public safety technology, dedicated to protecting lif...

Location

Canada

Salary:

128700.00 - 205920.00 CAD / Year

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience
Fluent in both English and French
PMP certification is highly preferred
5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management
Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts
Strong proficiency in technical project management tools to track, manage, and deliver on objectives
Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders
Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals
Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences
Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction

Job Responsibility

Lead complex, enterprise product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines
Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control
Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards
Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines
Support program planning activities through effective work estimation processes
Oversee program-level change management activities, working closely with client partners and internal stakeholders
Develop comprehensive documentation to support customer acceptance and revenue recognition
Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams
Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes
Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
snacks in our offices

Fulltime

Sr. ERP Implementation Project Manager, D365 Enterprise

We are seeking an experienced ERP Project Manager to lead the implementation and...

Location

United States

Salary:

Not provided

Columbus United Kingdom

Expiration Date

Until further notice

Requirements

7+ years project management experience in ERP enterprise environment
5+ years managing ERP enterprise implementations is required, experience with Microsoft D365 ERP is strongly preferred
Strong commercial acumen with experience managing budgets, contracts, and profitability
Excellent problem-solving and conflict resolution skills, with the ability to manage client escalations effectively
Experience must encompass the management of budget, risks, resources, scope, issues, changes, and quality
Previous experience in writing statements of work, project estimation, and resource forecasting
Ability to oversee multiple projects simultaneously in a fast-paced environment
Exceptional interpersonal, problem solving, and communication skills
Ability to handle client and employee escalations with empathy, diplomacy, and fairness
Bachelor’s degree in business, IT, or a related field. PMP certification is preferred

Job Responsibility

Lead full-cycle D365 ERP implementations, upgrades, or enhancements across Finance, Supply Chain, and related modules
Develop and manage project plans, timelines, budgets, and resource allocation
Facilitate project governance, status reporting, and stakeholder communication
Coordinate between internal teams, external vendors, and Microsoft partners
Identify and mitigate project risks, scope creep, and delays
Ensure deliverables meet business objectives and quality standards
Support change management, training, and end-user adoption
Maintain project documentation including SOWs, RAID logs, and UAT plans
Act as liaison between technical teams and business stakeholders

What we offer

Health, Life, Vision and Dental Insurance
Short- and Long- Term Disability
paid vacation
sick leave
holidays
401(k)

Fulltime

Business Manager - Enterprise Arbitration, Enterprise Consumer Product

As a Business Analysis Manager at Capital One, you will apply your strategic and...

Location

United States , McLean; Richmond; New York; Riverwoods; Chicago

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in analysis
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management

Job Responsibility

Evaluate potential model improvements
Develop comprehensive model roadmaps
Advise Lines of Business (LOBs) on the potential impacts to their operations
Develop business strategies that will drive growth, profitability, and competitive success
May manage and develop 1-2 analysts
Develop and implement new product and pricing strategies for various lending products
Lead product level modeling/analytics
Manage and sequence delivery of business intent
Build business requirements and execute against the product strategy
Oversee multiple projects and programs concurrently

What we offer

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Health benefits
Financial benefits
Other benefits that support total well-being

Fulltime

Implementation Manager – HRIS / Workforce Management

Our client is seeking an experienced Implementation Manager to lead a Workforce ...

Location

United States , Knoxville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience with both Infor WFM and Workday is required
Hands-on experience with Infor WFM and Workday
Experience leading HRIS or WFM implementations or system migrations
Strong techno-functional knowledge of workforce management processes, including timekeeping, scheduling, and labor management
Prior team leadership experience
Strong communication and stakeholder management skills
5+ years of experience in data analysis, HRIS analysis, workforce management, or a closely related function
Hands-on experience with HRIS implementation, conversion, database analysis, or reporting in enterprise environments
Working knowledge of Workday ERP and workforce management processes such as scheduling, timekeeping, labor tracking, or accrual-related analysis
Ability to interpret business requirements and convert them into reporting logic, functional recommendations, and data-driven solutions

Job Responsibility

Lead and support a team of WFM/HRIS analysts
Act as the main point of contact between stakeholders, IT, and implementation partners
Oversee project milestones, testing, deployment, and post-go-live support
Support requirements gathering, design validation, configuration, and data migration planning
Translate business needs into functional and technical requirements
Troubleshoot system issues and guide resolution efforts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Implementation Manager, Enterprise

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