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Instabee is looking for a commercially-driven, tech-savvy, and hands-on Implementation Manager to join our Integration & Tech Sales team in Amsterdam. This is a role where technical expertise meets commercial impact — and where your work directly shapes how merchants experience Instabee from day one. You will play a key role in enabling and continuously improving our merchant offerings via API integrations, ensuring a smooth and fast go-to-market experience. By collaborating closely with commercial, product, tech, and operations teams, you'll drive integrations that make it simple and efficient for merchants to launch Instabee's services for their customers. In the highly competitive delivery space, speed and quality matter. As an Implementation Manager, you'll be the driving force behind getting merchants live faster — while making sure Instabee's solutions deliver real value from the very start.
Job Responsibility:
Drive the technical value proposition in complex deal cycles, aligning integration roadmaps with business objectives to remove friction and accelerate merchant launches
Take full ownership of onboarding and integrations for new merchants, ensuring an excellent and seamless launch experience
Partner with commercial teams to accelerate go-to-market timelines, ensuring merchants can quickly leverage Instabee's solutions
Work cross-functionally with tech, product, and operations to simplify complex integrations and solve challenges in real time
Monitor integration and performance data to identify improvement areas and proactively strengthen our processes
Build and maintain strong relationships with merchants that go well beyond launch — acting as a trusted long-term partner
Requirements:
University degree in business, engineering, or a related field
3–5 years of experience in e-commerce or logistics, preferably in implementation, technical account management, or commercial excellence
Understanding of API integrations — hands-on experience with Postman or similar tools is a plus
Excellent communication and presentation skills in English and Dutch
additional European languages are a strong advantage
Commercial mindset with a proven ability to shorten time-to-market and improve onboarding processes
Based in Amsterdam, with flexibility to travel internationally when required (office-first position)
What we offer:
26 vacation days per year + your birthday off (based on full-time)
Modern office in Amsterdam Noord — at The Collection, with in-house gym
8% employer-paid pension (no personal contribution needed)
Team events, social outings, and a friendly work culture
Travel reimbursement if you live outside Amsterdam