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Implementation Lead

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Uber

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Location:
Germany , Berlin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an Implementation Lead for the Germany region, you'll work efficiently and effectively with our Uber for Business customers and be responsible for the successful and flawless launch of new accounts within the Uber for Business platform. You'll support our Sales and Account Management teams to drive revenue growth, operational excellence, and second-to-none customer service.

Job Responsibility:

  • Work with customers and internal teams to understand needs and goals
  • Create a strategy for seamless launch and implementation
  • Communicate effectively and manage internal and external stakeholders
  • Ensure customers are properly trained
  • Complete tactical and technical account set-up
  • Collaborate with cross-functional teams including product, marketing, and customer support

Requirements:

  • Bachelor's Degree
  • 3+ years of experience in a client-facing role and/or project management
  • Strong analytical, organizational and problem-solving skills
  • Proficient in data analysis, interpreting results to drive meaningful conclusions
  • Experience in influencing stakeholders to drive decision-making
  • Fluent in German & English

Nice to have:

  • Strong prioritization skills
  • Outstanding interpersonal skills, both written and verbal communication, and strong group facilitation skills
  • Outstanding organizational skills and the ability to balance attention to detail with swift execution
  • Speed, resourcefulness, and a go-getter attitude
  • Drive to contribute to a positive team environment and collaborate
  • Tech-savviness, Salesforce experience is a plus
  • Excellent communication and collaboration abilities

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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