This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a hands-on Implementation Engineer to own the end-to-end deployment of Komprise solutions at customer sites. You will be the bridge between Sales, Support, and Engineering, translating business requirements into production-ready architectures and ensuring every customer goes live smoothly. This is a high-impact, customer-facing role where you will work directly with enterprise IT teams, design deployment plans, configure complex storage environments, and drive successful onboarding. If you thrive at the intersection of deep infrastructure work and direct customer engagement, and want to shape how a category-defining product reaches the world, this role is for you.
Job Responsibility
Lead end-to-end implementation of Komprise solutions for enterprise customers, from initial scoping and discovery through go-live and handoff to Support
Design and architect deployment plans tailored to customer environments spanning NAS, object storage, cloud (AWS, Azure, GCP), and hybrid configurations
Configure and deploy Komprise Directors, Observers, and Proxies across on-premises and cloud infrastructure
Conduct pre-deployment discovery sessions to understand customer storage landscapes, data workflows, migration requirements, and compliance needs
Work closely with Sales Engineering and Customer Success during the pre-sales phase to ensure a smooth transition from POC or trial to production deployment
Capture field insights and relay product feedback to Engineering and Product Management to influence the roadmap and reduce deployment friction
Partner with the Implementation Specialist (Deployment Lead) on complex or escalated deployments requiring senior technical oversight
Develop and maintain implementation playbooks, deployment checklists, and best-practice documentation for repeatable, scalable deployments
Drive continuous improvement in implementation processes, tooling, and automation to reduce time-to-go-live
Troubleshoot deployment-related issues involving Linux, networking, NFS/SMB protocols, DNS, Active Directory, and firewall configurations
Requirements
5+ years in implementation, professional services, solutions engineering, or customer-facing deployment roles supporting enterprise software or SaaS platforms
Strong hands-on expertise in Linux system administration and networking fundamentals including TCP/IP, DNS, VLAN, routing, and firewall rules
Solid working knowledge of NFS and SMB/CIFS protocols and enterprise storage architectures including NAS (NetApp, Dell EMC) and object storage (S3-compatible)
Practical experience with cloud storage services on AWS, Azure, and GCP and deploying software across hybrid cloud environments
Familiarity with Windows Active Directory, LDAP, Kerberos authentication, and permission models in multi-domain environments
Proficiency in Shell, Python, or PowerShell for automating deployment tasks and building repeatable tooling
Ability to manage multiple concurrent customer implementations, set expectations, and deliver consistently on timelines
Strong written and verbal communication in English
comfortable leading technical workshops, whiteboard sessions, and executive status reviews
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience
Nice to have
Experience with VMware vSphere, Hyper-V, or other hyperconverged and virtualization platforms
Cloud or storage certifications such as AWS Solutions Architect, Azure Administrator, or GCP Professional Cloud Architect
Prior experience in data migration at scale, data lifecycle management, or tiered storage optimization
Exposure to ITSM platforms (ServiceNow, Jira Service Management) and observability tools (Grafana, Datadog, Splunk)