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Adyen is looking for an Implementation Engineer with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus. As an Implementation Consultant, you will be the primary point of contact for our merchant's technical teams, guiding them through the design, development, testing, and launch phases of their integrations with Adyen's platform. Your focus will be on ensuring an exceptional merchant experience throughout the project lifecycle. In this role, you will have the opportunity to work on diverse projects that encompass various payment solutions, including e-commerce platforms, marketplaces, and card issuing programs. By leveraging your technical proficiency and business acumen, you will play a vital role in guaranteeing a smooth implementation process and maintaining open lines of communication with our merchants and internal teams.
Job Responsibility:
Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices
Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes
Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements
Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations
Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform
Requirements:
Typically 5+ years of technical consultative experience, providing guidance and recommendations for clients integrating Web API solutions
Fluency in Spanish and English is required for this position
Available to work 3 days in person on Paseo de La Reforma/Mexico City
Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen
Excellent communication skills
comfortable leading discussion with different audiences, e.g. development team, non-technical stakeholders and c suite. Able to influence and build trust easily
Ability to zoom out and clearly communicate, with strong engagement, technical concepts and solutions to complex needs
Ability to understand how different systems work together within a larger software environment. This includes in-depth knowledge and debugging of REST or similar API protocols
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