Implementation Consultant

• Lead onboarding and scoping calls with new clients
• Understand how each client runs payroll and document requirements
• Plan and manage implementation timelines
• Keep projects moving and communicate clearly with clients
• Configure payroll systems to match client needs
• Support data migration and validation
• Test setups to ensure everything works correctly
• Train clients on how to use the payroll system
• Answer questions clearly and patiently
• Hand clients over confidently once live
• Create clear client process documents
• Keep onboarding and payroll documentation up to date
• Support colleagues and share knowledge within the team
• Stay up to date with UK payroll legislation
• Learn new system features and improvements
• Work towards clear performance goals

• Payroll experience (bureau, in-house, or payroll services)
• A good understanding of UK payroll rules and processes
• Experience using payroll software
• Clear, professional communication skills
• A calm, organised approach — even under pressure
• Strong attention to detail, especially with data
• A helpful, team-focused mindset

Experience in payroll software implementation or client onboarding

• Generous holiday allowance
• Charity / volunteering days
• Income protection insurance
• Life assurance
• Employee Assistance Program
• Private healthcare
• Additional discount schemes
• Cycle to work scheme