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As an Implementation Consultant, you are the key strategic and technical advisor. You will manage the end-to-end client journey, translating complex business needs into optimized, platform-based solutions.
Job Responsibility:
Consult with customers to thoroughly understand their business processes and goals before architecting tailored solutions using the Work OS platform
Design and manage comprehensive implementation plans, overseeing complex data migrations, custom scripting, and user management
Implement advanced integrations leveraging the platform’s APIs, apps framework, and third-party iPaaS tools (low-code/no-code platforms)
Act as a project manager for small to medium-sized projects, ensuring timelines and customer goals are met
Support the pre-sales process by building proof-of-concepts and providing expert technical advisory
Conduct end-user training and workshops to maximize user adoption and long-term customer success
Requirements:
Minimum 3+ years of experience in technical consulting, implementation, or professional services for a SaaS/Cloud-based Work Management, CRM, or ERP platform
Strong Technical Acumen to build and integrate custom solutions
Proficiency with API design and consumption (REST and modern protocols like GraphQL)
Familiarity with server-side scripting (e.g., Node.js) and modern UI frameworks (e.g., React.js)
Experience with cloud environments (e.g., AWS) and advanced database concepts
Excellent ability to explain complex technical concepts to non-technical stakeholders
Nice to have:
Experience with SSO and Identity Access Management (IAM) protocols