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Implementation Consultant

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Robert Half

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Location:
United States , Fort Washington

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients.

Job Responsibility:

  • Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training
  • Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live
  • Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices
  • Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value
  • Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets
  • Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles
  • Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones
  • Mentor peers and promote best practices within the detail oriented Services team
  • Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets
  • Travel up to 50% to support client engagements, onsite training, and project execution

Requirements:

  • Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience
  • 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries
  • Advanced organizational skills with proven ability to manage several priorities and projects concurrently
  • Excellent verbal and written communication skills
  • aptitude for leading client-facing meetings and presentations at all organizational levels
  • Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail
  • Self-motivated, independent, and collaborative working style
  • Willingness and availability to travel as project needs dictate (up to 50%)

Nice to have:

  • Proficiency in Spanish or French
  • Direct experience in the corrugated or folding carton industry
  • Familiarity with the capabilities and functionality of Amtech solutions (a strong plus)
  • Basic to advanced knowledge of accounting principles as they relate to ERP systems (invoicing, costing, financial reporting)
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 01, 2026

Work Type:
On-site work
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