Implementation Consultant

Implementation Consultant - Digital Adoption

As an Implementation Consultant, you play a key role in ensuring that our custom...

Location

Germany , Munich

Salary:

Not provided

Userlane GmbH

Expiration Date

Until further notice

Requirements

2–3 years of experience in SaaS implementation, technical customer support, consulting, or a similar role
Solid understanding of software systems and a strong interest in technical problem-solving
Comfortable working directly with customers and explaining technical topics in a clear, structured way
Basic knowledge of HTML and an interest in authentication topics (SSO, SAML, 2FA)
hands-on experience is a plus but not required
Fluent German and English (spoken and written)
Willingness to travel occasionally for customer meetings or trainings

Job Responsibility

Support the technical implementation and onboarding of Userlane for new and existing customers
Configure the Userlane platform according to customer requirements, with guidance from senior team members
Act as a technical contact for customers during implementation and ongoing usage
Conduct enablement sessions for customers
Provide ongoing technical support and troubleshooting via phone, email, or in-person
Contribute ideas to improve internal processes and the overall customer experience

What we offer

A high-performance culture with world-class leadership and a fun, engaged, motivated, and diverse team with people from over 20 countries
Market: Userlane is among the global leaders in the young and rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. Take over responsibility from day one and have a real impact. In addition, we offer regular in-house training on diverse topics
Benefits: We offer flexible benefits related to Savings and Security, Health and well-being, and Lifestyle and Leisure
A beautiful office centrally located in the Munich East (Neue Balan), with free drinks and many events

Fulltime

New

Digital Adoption Platform Advisor

Location

Italy

Salary:

40000.00 - 55000.00 EUR / Year

Arsenalia

Expiration Date

Until further notice

Requirements

Hands-on experience with Digital Adoption Platforms, with preferred interest in WalkMe or MyMeta (configuration, deployment, and management)
Solid understanding of digital enablement, user onboarding, and change management practices
Knowledge of enterprise digital processes and user adoption dynamics
Experience working in consulting environments or with enterprise clients
Interest in innovative digital adoption platform solutions (e.g., WalkMe or similar platforms)
Proactive attitude, curiosity, and problem-solving skills
Experience delivering training or enablement programs for end users
Willingness to travel for short, medium, or long-term assignments
English proficiency at B2 level or higher
Basic knowledge of HTML, CSS, and JavaScript for DAP customization

Job Responsibility

Design and implement digital adoption strategies to help clients effectively embrace enterprise digital platforms
Configure and manage Digital Adoption Platforms (with a strong focus on WalkMe) to enhance user experience and accelerate time-to-value
Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives
Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes
Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives
Help evolve Arsenalia’s internal capabilities in digital experience and adoption
Work closely with cross-functional teams (UX, Technology, Change Management) in dynamic and international contexts

What we offer

Welfare Package
Worklife Kit
Empowering People
Open Space, Open Mind
Career Path
Learning & Development

Fulltime

Digital Adoption And Workplace Experience Product Owner Lead

Location

United States , Pittsburgh

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, Computer Science or a related field
6+ years of experience in IT, digital workplace, product ownership, or digital adoption roles
4+ years of people management experience leading teams or functional groups
Preferred experience leading enterprise M365 adoption programs, DAP initiatives, governance models, and global change initiatives
Product Owner or Product Management certifications
Change Management or Digital Adoption certifications
Technical understanding of platforms: Microsoft 365 applications, Copilot, agents, and enterprise IT ecosystems

Job Responsibility

Own the enterprise productivity tooling portfolio, including M365 and other productivity, collaboration, and digital enablement tools
Define the enterprise productivity roadmap, ensuring alignment to business priorities and employee experience outcomes
Define and own the enterprise M365 adoption and enablement roadmap, with a strong focus on Copilot capabilities, releases, and enablement
Lead the end-to-end Copilot implementation strategy, including pilots, phased rollouts, scaling, and continuous improvement
Partner closely with Microsoft and GWS to plan and execute Copilot implementations, training, and adoption programs
Define the vision, governance, and operating model for Copilot Agents, including standards for deployment and scale
Build, lead, and mature the Digital Adoption Platform (DAP) Center of Excellence, including operating model, governance, standards, and ways of working
Define and enforce governance standards for: Copilot and Copilot Agents usage, Agent lifecycle management, Security, privacy, compliance, accessibility, and data protection
Continuously evolve governance models as Copilot and Agents capabilities mature
Act as a trusted advisor to GWS, Microsoft, and senior leaders

Fulltime

Digital Consultant

AECOM is seeking a Digital Consultant for the Digital Consulting workstream to s...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

3+ years of relevant experience
Demonstrated ability to support delivery of strategic consultancy commissions
Demonstrated ability to combine Asset Management, Project Management, Information Management and data skills to deliver digital projects in the infrastructure sector
Demonstrated collaborative influencing skills
Demonstrated innovation delivery
Experience in working with technical and non technical analytics teams
Experience of influencing non-technical executive stakeholders from around the business
Experience in supporting business development, customer acquisition and retention.
Excellent interpersonal and stakeholder management skills
Knowledge of commercial workflows

Job Responsibility

Working with clients to understand their business objectives, challenges, and opportunities, helping them to navigate the digital era
Support the development and building of client relationships through client-facing project work, collaboration workshops, pitches and showcases of digital offerings
Exploiting data and technologies to enable the client to coordinate activities and realise value from their assets.
Conduct assessments of current digital processes and capabilities across the relevant functions and asset classes within the client organisation
Identify and prioritise digital initiatives that deliver maximum value and impact.
Support the development and implementation of robust Information Management practices to ensure project data is structured, governed, and leveraged effectively across client organisations
Apply effective Change Management principles to guide teams through digital adoption, ensuring smooth transitions and sustained engagement across projects
Supporting the design and implementation of appropriate information security controls
Project management support of consultancy commissions, including cost, risk & schedule
Leading client workshops using known methods e.g. Design Thinking, and facilitation tools e.g. Miro

What we offer

Flexibility to do your best work with hybrid work options
Working in a dynamic environment where integrity, entrepreneurial spirit and pioneering mindset are championed
A wide array of compensation, benefits and well-being programs
Access to industry-leading technology and thinking and transformational work with big impact and work flexibility
Disability Confident Interview Scheme

Fulltime

Senior Digital Consultant – Major Programmes

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's m...

Location

United Kingdom , London; Manchester; Glasgow; Bristol; Reading; Birmingham

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience in programme and change management across complex environments
Strong understanding of digital platforms and operationalisation strategies
Ability to identify client pain points and deliver practical solutions
Exceptional communication and stakeholder engagement skills
End-to-end delivery experience with qualifications such as APM PMQ, MSP, Agile

Job Responsibility

Responsible for strategic, advisory, and delivery-focus on large, complex, transformation and major programmes
Lead and manage our digital and data teams, partnered with disciplines, delivering impactful outcomes
Drive delivery and bridge the gap between strategy, technical and business change
Collaborate across organisations to develop and then implement digital strategies that deploy integrated and data-rich environments to transform how organisations operate
Identify the right digital solutions now and, in the future through informed and trusted relationships with our clients
Drive adoption and integration of digital data driven platforms, including data lakes/warehouse, GIS, CDEs, SCADA, and ERP
Identify barriers and create solutions for seamless system integration
Ensure change is supported through training, communication and organisational change
Identify, mitigate and manage risks and issues

What we offer

Competitive salary
24 days holiday + option to buy a further 10 days
Robust Pension Contributions: enhanced pension contributions up to 10%
Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family
Family Planning Support: Access to fertility healthcare and family planning services
Enhanced Parental Leave: enhanced parental leave pay and free membership to employee assistance and parental programs
Employee Networks
Life assurance at 4x your salary
Income Protection
Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn

Fulltime

Business Implementation Consultant

Bloomreach is building the world’s premier agentic platform for personalization....

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Ideally 2-3 years of experience in a consulting role within a SaaS environment
Working knowledge of at least one of the Bloomreach Engagement platform features
Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly
Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study
Native or professional fluency in English

Job Responsibility

Delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform
Supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment
Being a key advisor for clients regarding e-commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies
Building strong relationships with clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI
In collaboration with Customer Success Manager, developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics
Becoming an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise
Playing a pivotal role in clients’ onboarding, platform adoption and product features utilization
Collaborating with various internal teams to build services focused around the product and contribute for internal process improvement

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget
Employee Assistance Program

We’re looking for a passionate technically minded individual to help our clients...

Location

Australia , Sydney, Melbourne

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

Graduate to 1 years experience implementing a SaaS software solution
University degree in Computer Science or similar
Self-motivated and innovative with strong problem-solving skills
Strong communication skills
written and verbal
Experience in testing & triggering Restful APIs
Understanding of web frameworks and experience with web development languages (e.g. HTML, CSS, Javascript)
Basic understanding of eCommerce & CRM Solutions. (Magento/Salesforce/Shopify/Dynamics etc)
Basic knowledge of Office 365 Suite & Postman
Interested in working for a Marketing Technology Platform that is capable of delivering highly personalized content and messages across all digital channels

Job Responsibility

Responsible for quoting new implementation projects
Supporting the Pre Sales team in new business pitches and aide requirements gathering
Responsible for supporting the dedicated Onboarding Team in delivering new client onboardings through provisioning, design and implementation of the Dotdigital platform
Enable and empower the customer to use the platform efficiently and effectively
Ensure all solutions are robust, scalable and set up to increase platform adoption
Provide both reactive and proactive technical consultancy of the Dotdigital Platform
Responsible for quality of setup and ensuring best practice is adhered to at all times
Work with the wider Consultancy team to provide expert industry advice and support
Liaise with the Product team to provide both market insight into partner technologies and feedback on our customers' requirements
Collaborate with the Customer Success Department to ensure the customer experience is of the highest quality

What we offer

Parental leave
Paid sick leave
Dotdigital day
Share reward
Wellbeing reward
Wellbeing Days
Loyalty reward

Advanced Implementation Consultant

We are looking for an Implementation Consultant to use their delivery and techno...

Location

Germany , Dresden

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

3+ years of consulting or client-facing experience, ideally in Implementation, Professional Services, CSM, Product, or similar roles
Proven experience leading complex projects, preferably enterprise-scale or multi-stakeholder
Background in SaaS or digital platforms, with an understanding of rollout and delivery cycles
Consultative mindset: comfortable asking the right questions, challenging assumptions, and guiding customers using best practices
Strong communication and relationship-building skills, including managing expectations with diverse stakeholders
Ability to bring structure to ambiguity, design processes, and solve problems in customer-specific contexts
Curiosity for cloud technologies and enthusiasm for deeply learning a new product
Customer-centric working style, motivated by helping customers succeed

Job Responsibility

Lead new Staffbase customer implementations including managing the project plan and project resources - for both onboarding and growth phases
Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs
Clearly communicate implementation status, issues, risks, and effort
Build and sustain in-depth product knowledge regarding our core products
Understand customer use cases and requirements and in turn, apply Staffbase best practices for enterprises to those customer implementations
Apply vertical industry and functional best practices as applicable to each customer - for more advanced and bespoke packages, there will be other experts delivering functional knowledge and training
Establish and oversee the customer’s initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout
Troubleshoot and triage customer issues during implementation
Partner with Sales and CSMs to develop a plan for making Staffbase a part of the client’s core architecture as well as identifying future growth and expansion opportunities with existing customers
Function as the voice of the customer and provide internal feedback on how Staffbase can better serve our customers

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

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Implementation Consultant - Digital Adoption

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