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As an Implementation Consultant – Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations.
Job Responsibility
Assist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations
Configure solutions, ensuring alignment with business processes and best practices
Support technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems
Collaborate with customers, business stakeholders, and technical teams to gather, analyze, and document requirements
Develop and maintain functional and technical documentation, including API integrations, workflows, and solution designs
Support system testing, user acceptance testing (UAT), and issue resolution before deployment
Work with Product, Support, and Engineering teams to identify, troubleshoot, and resolve implementation issues
Assist in customer training and knowledge transfer to ensure successful adoption of Zuora solutions
Requirements
3 to 5+ years of experience in consulting for Enterprise Software implementations
Experience working in all stages of the implementation lifecycle
Strong analytical skills and a customer-centric mindset
Experience gathering requirements from customers, business stakeholders, and technical teams to provide fit/gap analysis and document requirements
Experience working with enterprise-level customers in complex project implementations
Familiarity with coding or scripting languages such as Java, JavaScript, Python, or SQL
Nice to have
Experience in Quote-to-Cash, Order-to-Revenue, Billing, CPQ, finance, or subscription management implementations
Experience with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) integrations
Experience working with APIs (REST, SOAP) for system integrations
Experience with data migration and system integration strategies
What we offer
Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, 'wellness' days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing