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Implementation and Training Consultant - Housing

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NEC Software Solutions

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants.

Job Responsibility:

  • Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build
  • Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system
  • Provide excellent advice and best practice to current customers using NEC Housing
  • Ensure that consultancy and training activities consistently achieve positive customer feedback
  • Create and maintain training courses, user guides, and solution design manuals for customers and internal teams
  • Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences
  • Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy
  • Be flexible and available for occasional UK travel to customer or company sites when required

Requirements:

  • In-depth expertise in Allocations and Homelessness processes using Housing Management Software
  • Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build
  • Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences
  • Strong communication and presentation skills, with the ability to simplify complex concepts for end users
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals
  • Ability to manage multiple projects once proficient with our system
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Nice to have:

  • Experience in creating, configuring, and implementing wider NEC Housing system modules
  • Familiarity with adult learning principles and training delivery best practices
What we offer:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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