Implementation Analyst Job at Aon (Makati City)

Implementation Analyst

Aon

Location:
Philippines , Makati City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Implementation analyst. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How this opportunity is different: We are looking for a dedicated individual to join us as an Implementation Analyst at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies. This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Job Responsibility:

Engage with business stakeholders to understand strategic priorities, capability gaps, and operational pain points, and translate these into solution requirements and implementation plans
Partner with leaders and managers to define scope, objectives, success measures, and target user groups for new or enhanced business solutions
Design implementation plans that align solutions with broader business strategy, including timelines, rollout approach, markets, and impacted teams
Use business and operational data (usage, adoption, performance metrics, feedback) to identify risks, inform decisions, and recommend adjustments during implementation
Define and document business requirements for systems and processes so that technology, workflows, and reporting support effective solution rollout
Coordinate cross‑functional activities (business units, technology, operations, risk, and support teams) to ensure all components of the solution are ready for launch
Support change management by identifying stakeholder impacts, preparing leaders and end‑users for change, and guiding them through transition
Develop and refine deployment processes and playbooks to standardize how solutions are rolled out across regions, segments, and business units
Translate stakeholder and end‑user feedback into concrete improvement actions for processes, capabilities, and user experience
Prepare clear, business‑focused communications that position solutions in the context of strategic objectives and expected business outcomes
Track and report on key business metrics for implementations (adoption, usage, service levels, cost, ROI indicators) to demonstrate impact and inform prioritization
Contribute to broader transformation and innovation initiatives by identifying gaps in current capabilities, proposing new solutions, and sharing implementation learnings across the organization

Requirements:

Bachelor’s degree in Business, Commerce, Management, Economics, or a related business discipline
3-5 years of experience in project management or a related field
Strong customer service skills (both verbal and written) with the ability to communicate effectively with all levels within the organization
Organisational skills, including strong planning and project management skills
Ability to be flexible and proactive, manage multiple projects, and deliver initiatives within a short timescale with speed, accuracy, and efficiency
Demonstrated problem-solving and analytical skills
Comfortable with asking questions and making decisions autonomously
Strong proficiency in Microsoft Word, PowerPoint, Outlook, Excel, SharePoint
Can manipulate large amounts of data, formulate data into easy-to-read formats and be comfortable telling a story and provide insights with that data
Previous experience working with remote teams / team members, ideally in an international setting (i.e: Across multiple countries)

What we offer:

Comprehensive benefits package
Diverse workforce
Agile, inclusive environment to manage wellbeing and work/life balance
Two “Global Wellbeing Days” each year
Variety of working style solutions (Smart Working)
Continuous learning culture

Additional Information:

Job Posted:
February 14, 2026

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