Implementation Analyst, Technical Services

As an Implementation Analyst, you will be responsible for the technical execution of customer implementations, making a significant impact on the customer’s experience with Duetto. Your work ensures customers realize value quickly, builds advocacy, and helps set Duetto apart from the competition. This role manages the technical lift for both new customer onboardings and existing customer technology changes(such as PMS or CRS migrations). While this description outlines the full implementation scope, new hires are typically assigned to a specific team—either Onboarding or Professional Services—based on business needs. You are a confident, goal-driven business analyst who is collaborative, detail-oriented, and skilled at building relationships while managing complex technical work.