Implementation & Adoption Manager

As an Implementation & Adoption Manager at Tennr, your mission is simple: make our customers deliriously happy. That means delivering more than just great software — it means being a trusted, strategic partner to some of the most complex healthcare organizations in the country. You’ll own the customer relationship end-to-end, from onboarding and implementation to renewal and expansion, working across stakeholders from front-line users to the C-suite. To succeed, you’ll combine deep product expertise with a nuanced understanding of healthcare operations, turning messy workflows into streamlined automation and feedback into roadmap-shaping insights. You'll run hands-on trainings, execute client success plans, and ensure that every customer sees clear, ongoing value from Tennr. You’ll also work closely with Product, Engineering, and Operations to develop internal tools and processes that make both our customers and our team more effective. This is a high-impact role for someone who thrives in ambiguity, loves solving hard problems, and builds relationships that last. If you’re energized by big challenges and want to help fix healthcare — one delighted customer at a time — we’d love to meet you.